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Handling Complaints - Splash
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Handling Complaints - Splash - A common complaint when it comes to small businesses is that they are not using the best practices when handling complaints. The truth of the matter is that many businesses are using practices that simply do not work and have been doing so for many years. In fact, this attitude toward customer service has not changed much over the past forty years. However, the use of customer service skills training can help business owners make a noticeable difference in their cu
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