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Welcome to the Jackrabbit Care Help Center | Jackrabbit Care Help Center
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Welcome to the Jackrabbit Help Center! We offer several options for you to access help. Browse our Help Articles and Best Practice articles, view our video library, or sign up for an upcoming Webinar
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Внешние ссылки главной страницы ( 2 ) | |
help.jackrabbitclass.com/help/class-listing-faqs | Class Listing Tables FAQ |
carehelp.jackrabbitclass.com/help/jackrabbit-subscription-fa... | Jackrabbit Subscription FAQs |
Внутренние ссылки главной страницы ( 1208 ) | |
/help | Home |
/help/glossary | Glossary |
/help/js-coach | Jumpstart Coach Program |
/help/import-data-overview | Import Your Data - An Overview |
/help/data-requirements-for-import | Data Requirements for Import |
/help/import-data-faqs | Import Data - FAQs |
/help/import-faqs-data-out | How do I export my data OUT of my current software program? |
/help/import-faqs-send-my-files | Where do I send my files? |
/help/import-faqs-send-mailing-list-or-reg-form | Can I send my Mailing List or Registration Form for uploading? |
/help/import-faqs-import-svc-free | The import service is free, correct? |
/help/import-faqs-how-long-to-import | How long does it take for you to import my data? |
/help/import-faqs-how-know-imp-finished | How will I know when my import is finished? And what to do after it is in? |
/help/import-faqs-anything-to-do-while-wait | Is there anything I can do while I am waiting on my import to complete? |
/help/import-faqs-dont-have-spreadsheet | I don't have an existing spreadsheet of my data. Do you have a recommended or sample spreadsheet that I can use? |
/help/import-faqs-import-myself | Can I import my data myself? |
/help/import-faqs-import-lead-file | Can family data be imported directly into the Lead File? |
/help/import-faqs-import-financial-data | Do you import any financial data? |
/help/import-faqs-dont-ctn-fam-balance | If our files don't contain the current family balance, how do I get this information into each family? |
/help/import-faqs-date-format-ddmm | We use UK date format of dd/mm - is that a problem? |
/help/import-faqs-sev-loc-diff-file | What if I have several Locations, each with a different file? Is there a charge for multiple files due to multiple Locations? |
/help/import-faqs-curr-data-changed | What if we import during a Free Trial, and by the time we purchase Jackrabbit, our current data has significantly changed? |
/help/import-faqs-file-add-data-to-fam | After the import is complete, can I send another file that can add more information to the families that were previously importe... |
/help/import-faqs-imp-new-fam-every-mo | Do I have to import my new families every month? |
/help/import-faqs-imp-skills-no-import | I used the Import spreadsheet to import my Skills but nothing imported - what could be wrong? |
/help/import-faqs-imp-skills-class-or-stud | Can the Skills be imported directly into my classes or students? |
/help/jts-log-in-out-of-your-database | Log In and Out of your Database |
/help/jts-user-id-passwords | Jackrabbit User ID Passwords |
/help/the-four-main-areas-where-jackrabbit-stores-your-data | The Four Main Areas Where Jackrabbit Stores Your Data |
/help/navigate-in-jackrabbit | Navigate in Jackrabbit |
/help/jts-search-people-classes | Search for People or Classes in your Database |
/help/org-set-up-overview | Organization Set Up - Overview |
/help/org-settings-address | Address Settings |
/help/time-zone-date-settings | Time Zone & Date Settings |
/help/org-setting-tax | Tax Settings |
/help/org-settings-notification | Email Notification Settings |
/help/custom-drop-down-lists-overview | Customize Drop-down Lists - An Overview |
/help/class-categories | Class Categories - Category 1, 2, and 3 |
/help/jts-class-sessions | Class Sessions |
/help/tuition-cycle | Tuition Cycle |
/help/ddown-list-transaction-type | Transaction Type |
/help/ddown-list-transaction-subtype | Transaction Subtype |
/help/hours-of-op-overview | Hours of Operation - An Overview |
/help/set-up-hours-of-operation | Set Up Hours of Operation |
/help/delete-edit-hours-of-operation | Delete / Edit Hours of Operation |
/help/exceptions-to-hours-of-op | Exceptions to Hours of Operation |
/help/schedule-templates---an-overview | Schedule Templates - An Overview |
/help/create-schedule-templates | Create Schedule Templates |
/help/delete-edit-schedule-templates | Delete / Edit Schedule Templates |
/help/mark-a-template-public-or-private | Mark a Template Public or Private |
/help/student-or-class-based | Student Based Billing or Class Based Billing |
/help/student-based-billing | Tuition Rates in Student Based Billing |
/help/class-based-billing | Class Fees in Class Based Billing |
/help/add-tuition-rates---an-overview | Add Tuition Rates - An Overview |
/help/tuition-cycle-for-rates | Tuition Cycle |
/help/rounding-tuition-rates | Rounding Times and Amounts for Tuition Rates |
/help/rounding-rule-details | Rounding Rule Details for Tuition Rates |
/help/fixed-tuition-rates | Fixed Tuition Rates |
/help/actual-tuition-rates | Actual Tuition Rates |
/help/scheduled-tuition-rates | Scheduled Tuition Rates |
/help/actual-outside-of-scheduled-tuition-rates | Actual Outside of Scheduled Tuition Rates |
/help/add-staff-instructors | Add Staff / Instructors |
/help/add-classes-overview | Add Classes - Overview |
/help/class-fields-explained | Class Fields Explained |
/help/add-a-class-from-the-classes-menu | Add a Class from the Classes Menu |
/help/jts-lesson-8-add-class-from-weekly-calendar | Add a Class from the Weekly Calendar |
/help/add-families-accounts | Add Families / Accounts |
/help/schedule-add-tuition-rate | Schedule & Add Tuition Rates to Students - An Overview |
/help/schedule-student-from-family | Schedule a Student from the Family Page |
/help/schedule-student-from-student | Schedule a Student from the Student Page |
/help/schedule-student-from-class | Schedule a Student from the Class Page |
/help/schedule-student-from-list | Schedule a Student from List of Students |
/help/add-tuition-rate | Add a Tuition Rate to a Student |
/help/tuition-rate-examples | Tuition Rate Examples |
/help/training-options-and-checkup-calls | Checkup Calls and Training Options |
/help/the-executive-dashboard | The Executive Dashboard |
/help/jts-executive-dashboard-an-overview | The Executive Dashboard - An Overview |
/help/weekly-view-calendar | The Weekly Calendar - Your Command Central |
/help/dashboard-alerts | Dashboard Alerts |
/help/jts-revenue-summary-on-dashboard | Revenue Summary on the Dashboard |
/help/jts-tasks-on-dashboard | Tasks on the Dashboard |
/help/jts-aged-accounts-on-dashboard | Aged Accounts on the Dashboard |
/help/key-metrics-on-the-dashboard | Key Metrics on the Dashboard |
/help/announcements-dashboard | Announcements on the Dashboard |
/help/jts-keep-up-with-enhancements-on-dashboard | Keep up with Enhancements on the Dashboard |
/help/families-accounts | Families / Accounts |
/help/family-record | The Family Record |
/help/add-a-family | Add a Family |
/help/jts-edit-family-name | Edit a Family Name |
/help/jts-delete-family | Delete a Family |
/help/jts-duplicate-family-detection | Jackrabbit's Duplicate Family Detection |
/help/jts-merge-duplicate-family-records | Merge Duplicate Family Records |
/help/jts-active-vs-inactive-families | Active vs Inactive Families |
/help/work-with-contacts | Work with Contacts in the Family Record |
/help/jts-special-settings-problem-accounts-families | Special Settings - Problem Accounts (Families) |
/help/family-reports | Family Reports |
/help/families-search-families-report | Search Families Report |
/help/families-list-active-list-all-reports | List Active / List All Families Reports |
/help/families-reports-aged-accounts | Aged Accounts Report (Who Owes you Money - Summary) |
/help/families-reports-aged-fees | Aged Fees Report (Who Owes you Money - Detail) |
/help/families-family-balance-summary | Family Balance Summary Report |
/help/families-statements-invoices | Statements / Invoices |
/help/families-statements-default-settings | Statements / Invoices Default Settings |
/help/families-print-or-email-individual-statements-invoices | Print or Email Individual Statements / Invoices |
/help/families-print-multiple-statements-invoices | Print Multiple Statements / Invoices |
/help/families-email-multiple-statements-invoices | Email Multiple Statements / Invoices |
/help/yr-end-tax-statements | Year End Tax Statements |
/help/reports-family-epayment-listing | Family ePayment Listing Report |
/help/family-address-listing-report | Family Address Listing Report |
/help/family-reports-email-listing-report | Email Listing Report |
/help/reports-contact-listing | Contact Listing Report |
/help/reports-families-contacts-family-mailing-labels | Family Mailing Labels |
/help/reports-source | Source (Family Referral) Report |
/help/students | Students |
/help/the-student-record | The Student Record |
/help/jts-add-student | Add a Student |
/help/edit-student-information | Edit Student Information |
/help/delete-a-student | Delete a Student |
/help/schedule-a-student-from-the-family-page | Schedule a Student from the Family Page |
/help/schedule-a-student-from-the-student-page | Schedule a Student from the Student Page |
/help/schedule-a-student-from-the-class-page | Schedule a Student from the Class Page |
/help/schedule-a-student-from-list-of-students | Schedule a Student from List of Students |
/help/create-future-enrollment | Create a Future Enrollment |
/help/view-future-enrollments | View Future Enrollments |
/help/delete-a-future-enrollment | Delete a Future Enrollment |
/help/reporttrack-future-enrollments | Report/Track Future Enrollments |
/help/add-to-wait-list | Add a Student to a Wait List |
/help/schedule-from-wait-list | Schedule a Student from a Wait List |
/help/delete-a-student-from-a-wait-list | Delete a Student from a Wait List |
/help/email-wait-listed-students | Email Wait Listed Students |
/help/searchreport-wait-lists | Search/Report Wait Lists |
/help/allow-online-registration-to-a-wait-list | Allow Online Registration to a Wait List |
/help/drop-transfer-a-student | Drop or Transfer a Student |
/help/drop-an-individual-student | Drop an Individual Student from a Class |
/help/mass-drop-students | Mass Drop Students from a Class |
/help/change-students-schedule | Change a Student's Schedule in a Class |
/help/delete-a-schedule | Delete a Schedule - Added in Error |
/help/future-drop-dates | Future Drop Dates (Schedule End Dates) |
/help/transfer-student | Transfer a Student to Another Class |
/help/report-track-dropped-students | Report/Track Dropped and Transferred Students |
/help/student-skillslevels | Student Skills/Levels |
/help/student-skillslevels-overview | Student Skills/Levels - An Overview |
/help/skilllevel-categories | Skill/Level Categories |
/help/create-skills-levels | Create Skills/Levels |
/help/delete-skills-levels | Delete Skills/Levels |
/help/add-skills-levels-to-classes | Add Skills/Levels to Classes |
/help/add-student-skills-levels-individually | Add or Update Student Skills/Levels Individually |
/help/add-student-skills-levels-in-mass | Add or Update Student Skills/Levels in Mass |
/help/delete-a-students-skills-levels | Delete a Student's Skills/Levels |
/help/student-reports | Student Reports |
/help/jts-search-students-report | Search Students Report |
/help/jts-list-active-list-all-students-reports | List Active / List All Students Reports |
/help/reports-student-skills-search | Student Skills/Levels Search Report |
/help/reports-birthday | Birthday Report |
/help/student-info-sheets | Student Info Sheets |
/help/reports-student-labels | Student Labels |
/help/immunizationreq | Immunization/Requirement Report |
/help/student-tuition | Student Tuition |
/help/child-attendance-report | Child Attendance Report |
/help/classes-lessons | Classes / Lessons |
/help/the-class-record | The Class Record |
/help/class-fields | Class Fields Explained |
/help/add-classeslessons | Add Classes/Lessons |
/help/add-classes | Add Classes - An Overview |
/help/add-class-from-classes-menu | Add a Class from the Classes Menu |
/help/classess-add-a-class-from-weekly-view | Add a Class from the Weekly Calendar |
/help/edit-and-copy-classes | Edit and Copy Classes |
/help/jts-edit-single-class | Edit a Single Class |
/help/jts-edit-multiple-classes-at-once | Edit Multiple Classes at Once |
/help/copy-a-single-class | Copy a Single Class |
/help/copy-multiple-classes | Copy Multiple Classes at Once |
/help/jts-delete-class | Delete a Class |
/help/jts-transition-to-new-session-of-classes | Transition to a New Session of Classes |
/help/archive-classes | Archive Classes |
/help/archive-classes-an-overview | Archive Classes - An Overview |
/help/archive-dashboard-alert | Archive Dashboard Alert |
/help/archive-single-class | Archive a Single Class |
/help/archive-group-of-classes | Archive a Group of Classes |
/help/jts-restore-archived-class | Restore an Archived Class |
/help/emailing-archived-class | Email an Archived Class |
/help/list-archived-classes | List / Search Archived Classes |
/help/jts-class-sign-in-out-sheets | Class Sign In / Out Sheets |
/help/class-lesson-plans | Class Lesson Plans |
/help/jts-lesson-plans-overview | Lesson Plans - An Overview |
/help/jts-create-master-lesson-plan | Create a Master Lesson Plan |
/help/jts-copy-master-lesson-plan-into-class | Copy a Master Lesson Plan into a Class |
/help/jts-add-lesson-plan-directly-to-class | Add a Lesson Plan Directly to a Class |
/help/class-calendars | Class Calendars |
/help/class-calendars-an-overview | Class Calendars - An Overview |
/help/the-weekly-calendar---your-command-central | The Weekly Calendar - Your Command Central |
/help/daily-view | Daily Calendar (Day View) |
/help/room-view | Room View Calendar |
/help/monthly-view | Monthly Calendar |
/help/class-lesson-reports | Class / Lesson Reports |
/help/search-classes | The Search Classes Report |
/help/list-all-list-active-classes | List All / List Active Classes |
/help/class-rolls-report | Class Rolls Report |
/help/jts-class-schedule | Class Schedule |
/help/class-reports-weekly-daily-and-monthly-schedule | Weekly, Daily, and Monthly Schedule |
/help/jts-lesson-8-openings-classes-with | Openings (Classes With) |
/help/class-reports-search-waitlists | Search Wait List / Wait List with Openings |
/help/class-reports-list-archived-classes | List Archived Classes |
/help/cls-class-skills-rep | Class Skills/Levels Report |
/help/staff-instructors | Staff / Instructors |
/help/the-staff-record | The Staff Record |
/help/add-staff-member | Add a Staff Member / Instructor |
/help/jts-delete-staff-member-instructor | Delete a Staff Member / Instructor |
/help/jts-assign-staff-instructors-to-classes | Assign Staff / Instructors to Classes |
/help/jts-remove-unassign-staff-instructors-from-class | Remove (Unassign) Staff / Instructors from a Class |
/help/staff-instructor-skills | Staff / Instructor Skills |
/help/staff-certifications | Staff / Instructor Certifications |
/help/staff-avail-exceptions | Staff Availability |
/help/staff-avail-except-overview | Staff Availability - An Overview |
/help/add-staff-availability | Add Standard Hours to a Staff Member's Availability |
/help/add-staff-exceptions | Add Exceptions to a Staff Member's Availability |
/help/view-staff-avail-except | View Staff Availability / Exceptions |
/help/staff-compensation-pay-rates | Staff Compensation / Pay Rates |
/help/staff-reports-b | Staff / Instructor Reports |
/help/the-search-staff-report | The Search Staff Report |
/help/jts-list-all-list-active-staff | List All / List Active Staff |
/help/jts-instructor-schedules | Instructor Schedules |
/help/jts-instructor-scheduled-time-report | Instructor Scheduled Time Report |
/help/staff-pay-rate-report | Staff Pay Rate Report |
/help/the-clock-overview | The Clock - An Overview |
/help/create-the-time-clock-user | Create the Time Clock User ID (Step 1) |
/help/set-permissions-for-users | Set Permissions for Regular User IDs (Step 2) |
/help/organizational-clock-settings | Organizational Clock Settings (Step 3) |
/help/assign-pins | Assign PINs to Existing Contacts and Staff (Step 4) |
/help/generate-attendance | Generate Attendance |
/help/staff-pins | Staff PINs |
/help/contact-pins | Contact PINs |
/help/group-pins-overview | Group PINs - An Overview |
/help/create-a-group-pin | Create a Group PIN |
/help/add-students-pickups-to-a-group-pin | Add Students (Pickups) to a Group PIN |
/help/remove-students-pickups-from-a-group-pin | Remove Students (Pickups) from a Group PIN |
/help/delete-group-pin | Delete a Group PIN |
/help/report-on-group-pins | Report on Group PINs |
/help/student-pins | Student PINs |
/help/student-pickups | Student Pickups |
/help/using-pin-barcodes | Using PIN Barcodes |
/help/individual-family-messages | Individual Family Messages in the Clock |
/help/individual-staff-messages | Individual Staff Messages in the Clock |
/help/group-family-and-staff-messages | Group Family and Staff Messages in the Clock |
/help/group-staff-messages | Group Staff Messages in the Clock |
/help/launch-the-clock-overview | Launch the Clock - An Overview |
/help/multiple-clock-locations | Multiple Clock Locations |
/help/launch-the-clock-as-an-app | Save and Launch the Clock as an App on a Mobile Device |
/help/save-and-launch-clock-desktop | Save and Launch the Clock from your Desktop |
/help/contact-pin-check-in-out | Contact PIN Check-In / Out Using the Clock |
/help/group-pin-check-in-out | Group PIN Check-In / Out Using the Clock |
/help/student-check-in-out-by-administrator | Student Check-in / Out by Administrator |
/help/student-check-in-out-clock | Student Check-In / Out Using the Clock |
/help/staff-clock-in-out | Staff Clock-In / Out Using the Clock |
/help/staff-clock-in-out-by-administrator | Staff Clock-In / Out by an Administrator |
/help/failed-signouts | Failed Signouts |
/help/here-now-report | Here Now Report |
/help/clock-reports-child-attendance-report | Child Attendance Report |
/help/absences-report | Absences Report |
/help/staff-attendance-report | Staff Attendance Report |
/help/pickups-report-group-pins | Pickups Report - Group PINs |
/help/pin-report | PIN Report |
/help/transactions | Fees, Payments, Refunds, and Credits (Transactions) |
/help/jackrabbit-accounting | Linking Fees and Payments in Jackrabbit |
/help/jts-fee-linking-explained | Fee Linking Explained |
/help/correct-unlinked-fees | Locate and Correct Unlinked Transactions (Fees & Payments/Credits) |
/help/why-do-i-have-unapplied-payments | Why do I Have Unapplied Payments? |
/help/jts-use-paid-fees-report-to-locate-unapplied-payments | Use the Paid Fees Report to Locate Unapplied Payments |
/help/jts-use-transactions-search-report-locate-unapplied-cr... | Use the Transactions Search Report to Locate Unapplied Credits |
/help/jts-lesson-11-view-unapplied-credits-unpaid-fees-butto... | The View Unapplied Credits & Unpaid Fees Button (Family record) |
/help/post-a-fee-bill-a-customer | Post Fees (Bill Customers) |
/help/post-tuition-fees-4fecf94 | Post Tuition Fees |
/help/tuition-rates-in-student-based-billing | Tuition Rates in Student Based Billing |
/help/split-billing | 3rd Party Agency and Split Family Billing |
/help/post-student-tuition-fees | Post Student Tuition Fees - The Function (Transactions Menu) |
/help/class-fees-in-class-based-billing | Class Fees in Class Based Billing |
/help/how-jackrabbit-calculates-ptf | How Jackrabbit Calculates Post Tuition Fees |
/help/tuition-defaults-in-ptf | Tuition Defaults in Post Tuition Fees |
/help/fixed-fees-overview | Fixed Fees - An Overview |
/help/family-fixed-fees | Family Fixed Fees |
/help/student-fixed-fees | Student Fixed Fees |
/help/family-discount | Add a Family Specific Discount |
/help/post-tuition-fees | Post Tuition Fees - The Function (Transactions Menu) |
/help/ptf-duplicate-detection | Tuition Fees - Duplicate Fee Detection |
/help/jts-post-fee-with-make-sale-post-fees-button | Post a Fee with the Make Sale/Post Fees Button |
/help/jts-post-fees-family-transactions-menu | Post Fees to a Family (Transactions menu) |
/help/jts-post-class-transactions | Post Class Transactions |
/help/post-annual-fees | Post Annual Fees |
/help/jts-post-late-fees-misc-fees | Post Late Fees (or Misc Fees) |
/help/post-payment | Enter Payments |
/help/jts-lesson-10-collect-payments-individual-post-individ... | Post an Individual Payment |
/help/enter-pmts-batch-epay | Post Multiple Payments at Once with Process Credit Cards/Bank Accounts (Batch ePayments) |
/help/payment-receipts | Payment Receipts |
/help/txns-pmts-receipt-settings | General Payment Receipt Settings |
/help/payment-receipts-epayment-receipts | ePayment Receipts |
/help/receipt-when-post-pmt | Print / Email Receipt When Posting a Payment |
/help/receipt-from-txn-tab | Print / Email Receipt From the Transactions Tab |
/help/prepay-overpay | Prepayments and Overpayments |
/help/payment-examples | Payment Examples - Individual Payments |
/help/ex-chk-pmt-entire-ba | Example of a Check Payment - Entire Balance Paid |
/help/ex-chk-pmt-specific-fee | Example of a Check Payment - Applied to a Specific Fee |
/help/ex-split-pmt-entire-bal | Example of Split Payment - Entire Balance Paid |
/help/ex-ccard-epay-entire-bal | Example of a Credit Card ePayment - Entire Balance Paid |
/help/post-a-refund | Refunds and Voids |
/help/refunds-overview | Refunds - An Overview |
/help/jts-lesson-10-refund-original-payment-was-cash-check | Refund - Original Payment was Cash or Check |
/help/ref-void-epayment | Refund or Void an ePayment (Original Payment was Credit Card or Bank Draft) |
/help/ref-void-epay-overview | Refund/Void ePayments - An Overview |
/help/user-perm-reqd-ref-void-epay | User Permissions Required to Refund or Void an ePayment |
/help/jts-lesson-10-void-credit-card-payment-that-hasnt-sett... | Void a Credit Card Payment that Hasn't Settled with the Processor |
/help/jts-lesson-10-refund-credit-card-payment-that-has-sett... | Refund a Credit Card Payment that Has Settled with the Processor |
/help/jts-lesson-10-refund-settled-credit-card-payment-with-... | Refund a Settled Credit Card Payment with a Different Payment Method |
/help/bank-draft-ref | Bank Account / Bank Draft Refunds |
/help/void-ref-epay-receipts | Void / Refund ePayment Receipts |
/help/store-refunds | Store Refunds |
/help/refunds-and-rev-reports | Refunds and Revenue Reports |
/help/refund-examples | Refund Examples |
/help/ref-ex-fam-opd-full-ref | Refund Example - Family Overpaid and Wants a Full Refund |
/help/ref-ex-pd-early-fees-still-due | Refund Example - Family Paid Fee Early in Error, the Fees are Still Due |
/help/ref-ex-part-ref-fee-not-owed | Refund Example - Family Paid Fees and is Eligible for a Partial Refund, Fee will No Longer be Owed |
/help/ref-ex-pd-ccard-part-ref | Refund Example - Family Paid Fees With Credit Card and is Eligible for a Partial Refund |
/help/ref-ex-pd-early-ccard | Refund Example - Family Paid Early in Error (with Credit Card), the Fees are Still Due |
/help/ref-ex-pd-ccard-orig-card-cancelled | Refund Example - Family Paid with Credit Card and is Eligible for Refund, Original Credit Card Cancelled |
/help/ref-ex-store-item-ret-to-inventory | Refund Example - An Item was Sold Through the Store and Customer Wants a Refund, Item Returned to Inventory |
/help/ref-ex-dble-chgd-for-item | Refund Example - Family Owes Tuition Fee and also Purchases a Store Item, They are Double Charged for the Item in Error |
/help/ref-ex-item-is-defective-not-ret-to-inventory | Refund Example - Family Purchases 2 Items - 1 Item is Defective and Refunded, Item Not Returned to Inventory |
/help/post-credit | Post a Non-Monetary Credit to an Account (Family) |
/help/credits-overview | Account Credits (Non-Monetary) - An Overview |
/help/drop-down-lists-credits | Set up Drop-down Lists for use with Account Credits |
/help/misc-credit-ex | Post a Credit - Miscellaneous Credit Example |
/help/groupon-credit-ex | Post a Credit - Groupon Credit Example |
/help/fundraising-credit-ex | Post a Credit - Fundraising Credit Example |
/help/reports-for-credits | Reports for Account Credits (Non-Monetary) |
/help/delete-transactions | Delete Transactions (Fees and Payments) |
/help/delete-ind-fee | Delete an Individual Fee |
/help/jts-delete-tuition-fees-transactions-menu | Delete Tuition Fees (Transactions Menu) |
/help/jts-delete-multiple-transactions-undoing-non-tuition-r... | Delete Multiple Transactions (undoing non-tuition related posted fees) |
/help/jts-delete-a-payment | Delete a Payment |
/help/find-deleted-txn | Find a Deleted Transaction in Jackrabbit |
/help/write-off-bad-debt | Write Off a Bad Debt |
/help/nsf-bounced-check | Record an NSF (Bounced Check) |
/help/charge-tax-on-fees | Charge Tax on Fees |
/help/set-up-edit-fee-tax-details | Set Up / Edit Fee Tax Details |
/help/make-sale-add-tax | Make Sale/Post Fees - Add Tax in the Post Fees Section |
/help/tax-tuition-and-enrollment-fees | Tax Tuition and Enrollment Fees |
/help/search-transactions-report | Search Transactions Report |
/help/transactions-reports-transaction-listing-report | Transaction Listing Report |
/help/transaction-sub-type-listing-report | Transaction Sub-type Listing Report |
/help/transaction-summary-report | Transaction Summary Report |
/help/transactions-reports-terminal-epayment-exception-repor... | Terminal ePayment Exception Report |
/help/epayments | ePayments in Jackrabbit (Credit Card & Bank Account Draft) |
/help/jts-epayments-overview | ePayments - An Overview |
/help/understand-epayments | Understand ePayments |
/help/jts-how-epayments-work | How ePayments Work |
/help/security-and-privacy-pci-compliance | PCI Compliance |
/help/virtual-terminals-explained | Virtual Terminals Explained |
/help/set-up-epayments | Get Set Up for ePayments |
/help/contact-a-payment-partner | Contact an ePayment Partner |
/help/settlement-schedule | Set a Settlement Schedule for your Gateway |
/help/epayment-settings-in-jackrabbit | ePayment Settings in Jackrabbit |
/help/epayment-settings-an-overview | ePayment Settings - An Overview |
/help/accepted-cards-multiple-cards | Accepted Credit Cards & Multiple Cards on Family |
/help/online-reg-epayment-settings | ePayment Settings for Online Registration |
/help/epay-parent-portal-settings | ePayment Settings for the Parent Portal |
/help/epayment-receipts | ePayment Receipts |
/help/multiple-location-epayments | Multiple Location ePayments |
/help/use-epayments-in-jackrabbit | Use ePayments in Jackrabbit |
/help/manage-cc-bank | Manage Credit Cards & Bank Accounts in the Family Record |
/help/jts-add-credit-card-to-family | Add a Credit Card to a Family |
/help/multiple-cards-per-family | Multiple Cards per Family |
/help/edit-a-credit-card | Edit a Credit Card on a Family |
/help/delete-a-credit-card | Delete a Credit Card from a Family |
/help/jts-add-bank-account-to-family | Add a Bank Account to a Family |
/help/edit-a-bank-account | Edit a Bank Account on a Family |
/help/delete-a-bank-account | Delete a Bank Account from a Family |
/help/process-epay-single | Process an ePayment for One Family |
/help/process-a-single-epay-overview | Process a Single ePayment - An Overview |
/help/process-single-credit-card | Process a Single Credit Card |
/help/jts-lesson-10-use-card-acct-on-file-button-process-sav... | Use Card/Acct on File Button (Process a Saved Credit Card) |
/help/jts-lesson-10-use-new-card-button-process-an-unsaved-c... | Use New Card Button (Process an Unsaved Credit Card) |
/help/jts-lesson-10-split-a-credit-card-payment-with-another... | Save & Make Another Payment (Split a credit card payment with another payment method) |
/help/jts-lesson-10-individual-process-a-single-bank-account... | Process a Single Bank Account Draft |
/help/process-epayments-for-multiple-families | Process ePayments for Multiple Families |
/help/jts-lesson-11-process-credit-card-bank-account-payment... | Process Credit Card/Bank Account Payments in a Batch |
/help/jts-before-you-begin-with-batch-epayments | Before You Begin with Batch ePayments |
/help/jts-process-credit-cards-bank-accts | Process Credit Cards/Bank Accts |
/help/jts-undo-multiple-incorrect-credit-card-bank-acct-tran... | Undo Multiple Incorrect Credit Card/Bank Acct Transactions |
/help/void-refund-epay | Void / Refund ePayments |
/help/record-a-chargeback | Record an ePayment Chargeback |
/help/jts-credit-card-decline-codes | Credit Card Decline Codes |
/help/emv-chip-cards | EMV Chip Cards |
/help/emv-chip-cards-overview | EMV Chip Cards - An Overview |
/help/requirements-for-processing-emv-chip-cards | Requirements for Processing EMV Chip Cards |
/help/set-up-your-emv-card-terminal | Set Up Your EMV Card Terminal |
/help/process-an-emv-chip-card-payment-in-jackrabbit | Process an EMV Chip Card Payment in Jackrabbit |
/help/transaction-rep-terminal-epay-exception | Terminal ePayment Exception Report |
/help/jts-reconcile-bank-drafts-with-bank-statements | Reconcile Bank Drafts with Bank Statements |
/help/nacha-files | Draft Bank Accounts Using NACHA Files |
/help/epayment-resources | ePayment Resources |
/help/online-integration-help | Online Integration: Web Reg, Parent Portal, Class Listings Tables, and Events Online |
/help/website-online-integration---an-overview | Website / Online Integration - An Overview |
/help/online-web-reg | Online Web Registration |
/help/web-registration-form-overview | The Online Web Registration Form - An Overview |
/help/web-reg-settings | Customize Your Web Registration Form |
/help/online-web-reg-settings | Online Web Registration Settings |
/help/epayment-settings-for-online-registration | ePayment Settings for Online Registration |
/help/web-reg-form-field-options-labels | Web Registration Form - Field Options / Labels |
/help/web-reg-form-agreement-text-legalese | Web Registration Form - Agreement Text (Legalese) |
/help/ability-to-enroll | Web Registration Form - Ability to Enroll in a Class |
/help/do-not-auto-enroll | Option 1 - Do Not Auto Enroll - By Request Only |
/help/require-class-and-template | Option 2 - Require Class and Template |
/help/require-class-pick-times | Option 3 - Require Class, Template Optional, Pick Times |
/help/modify-web-reg-form-class-search-page | Modify the Class Search Page in the Web Registration Form |
/help/test-web-reg-form | Test Your Web Registration Form |
/help/link-to-web-reg-form | Link to Your Web Registration Form |
/help/web-reg-form-submission | Web Registration Form Submission |
/help/web-reg-conf-email | Web Registration Confirmation Email |
/help/track-online-web-reg | Track Online / Web Registrations |
/help/view-online-web-reg | View Online / Web Registrations |
/help/prevent-enroll-during-online-reg | Prevent Class Enrollment During Online Registration |
/help/soft-launch-web-reg-form | Hold a Soft Launch for your Online Web Registration Form |
/help/parent-portal | Parent Portal |
/help/the-parent-portal-overview | The Parent Portal - An Overview |
/help/portal-set-up | Set Up the Parent Portal |
/help/epayment-settings-for-the-parent-portal | ePayment Settings for the Parent Portal |
/help/test-parent-portal | Test Your Parent Portal |
/help/link-to-parent-portal | Link to Your Parent Portal |
/help/jts-introduce-parent-portal-instructional-video | Introduce your Parent Portal / Instructional Video |
/help/jts-parent-portal-your-customers-first-log-in | Parent Portal - Your Customers' First Log In |
/help/parent-portal-navigate | Parent Portal - Screens and Menus |
/help/jts-parent-portal-the-dashboard | Parent Portal - The Dashboard |
/help/communication-in-parent-portal | Communication in the Parent Portal |
/help/parent-portal-communication-overview | Parent Portal Communication - An Overview |
/help/send-private-message-parent-portal | Send a Private Message to a Specific Family's Parent Portal |
/help/send-public-message-parent-portal | Send a Public Message to all Parent Portals - News & Announcements |
/help/parent-portal-news-images-documents | Parent Portal Announcements - How to Insert Images and Link to Documents |
/help/parent-portal-enroll-in-a-class | Parent Portal - Enroll a Student into a Class |
/help/parent-portal-enroll-event | Parent Portal - Enroll for an Event |
/help/epay-parent-portal | ePayments in the Parent Portal |
/help/parent-portal-epay-overview | Parent Portal ePayments - An Overview |
/help/test-parent-portal-epay | Test a Parent Portal ePayment |
/help/manage-credit-cards-parent-portal | Manage Credit Cards in the Parent Portal |
/help/legal-policies-parent-portal | Legal Policies and the Parent Portal |
/help/priority-enroll-parent-portal | Priority Enrollment in the Parent Portal |
/help/view-parent-portal-activity | Options for Viewing the Activity in your Parent Portal |
/help/parent-portal-troubleshooting | Parent Portal Troubleshooting |
/help/parent-portal-log-view-activity | Use the Parent Portal Log to View Portal Activity |
/help/parent-portal-info-on-contact-page | Parent Portal Information on the Contact Page |
/help/jts-parent-portal-password-reset-issues | Parent Portal Password Reset Issues |
/help/jts-test-access-your-parents-portals | Test Access to Your Parents' Portals |
/help/multiple-incorrect-pportal-pwd-attempts | Multiple Incorrect Parent Portal Password Attempts |
/help/class-listings-tables | Class Listings Tables |
/help/class-listings-tables-overview | Class Listings Tables - An Overview |
/help/customize-class-listings-with-html | Customize Your Class Listings Tables with HTML Codes |
/help/custom-class-listings-in-4-steps | Create Custom Class Listing Tables in 4 Steps |
/help/filter-class-listings | Filter (Group) Your Class Listings Tables |
/help/hide-columns-class-listings | Hide Columns in Your Class Listings Tables |
/help/add-columns-class-listings | Add Columns to Your Class Listings Tables |
/help/sort-rows-class-listings | Sort Rows in Your Class Listings Tables |
/help/scroll-bars-and-colors-class-listings | Customize Scroll Bars and Colors in Your Class Listings Tables |
/help/tricks-for-query-strings | Tricks for Query Strings |
/help/class-listings-no-javascript | Class Listings Tables Without Javascript |
/help/how-to-get-to-html-mode | Not Sure How to Get to Your Editor's HTML Mode? |
/help/convert-to-mobile-friendly-table-codes | Convert Traditional Table Codes to Mobile Friendly Table Codes |
/help/events-online | Events Online |
/help/events-online-overview | Events Online - An Overview |
/help/test-online-event | Test Your Online Event |
/help/link-to-online-event | Link to Your Online Event |
/help/filter-online-event-calendar | Filter Your Online Event Calendar |
/help/link-directly-to-event | Link Directly to a Specific Event (Bypass the Calendar) |
/help/event-register-calendar | Event Registration via the Event Calendar (New Customers) |
/help/prevent-dup-family-online-event | Prevent Duplication of Family Accounts with Online Event Registration |
/help/track-online-event-reg | Track Online Event Registrations and Enrollment Details |
/help/ex-client-event-calendars | Examples of Client Event Calendars |
/help/integration-assistance | Integration Assistance |
/help/client-website-examples | Client Website Examples |
/help/cheer-gymnastics-websites | Client Website Examples - Cheer and Gymnastics |
/help/dance-websites | Client Website Examples - Dance |
/help/swim-websites | Client Website Examples - Swim |
/help/drama-and-theater-websites | Client Website Examples - Drama and Theater |
/help/learn-language-edu-websites | Client Website Examples - Learning, Languages, and Education |
/help/music-websites | Client Website Examples - Music |
/help/multi-sport-websites | Client Website Examples - Multi-Sport or Multi-Discipline |
/help/specialty-camps-websites | Client Website Examples - Specialty Camps |
/help/child-care-websites | Client Website Examples - Child Care |
/help/specialty-integration-ex | Client Website Examples - Specialty & Highly Customized Integration |
/help/website-developer-referrals | Website Developer Referrals |
/help/jackrabbit-badge | The Jackrabbit Badge |
/help/reports | Reports in Jackrabbit |
/help/jts-lesson-14-reports-menu-overview | The Reports Menu - An Overview |
/help/jts-lesson-14-find-reports-reports-menu | Find Reports (Reports Menu) |
/help/jts-lesson-14-favorite-reports-reports-menu | Favorite Reports (Reports Menu) |
/help/new-reports-reports-menu | New Reports (Reports Menu) |
/help/all-reports-reports-menu | All Reports (Reports Menu) |
/help/work-with-reports | Work with Reports |
/help/how-to-find-the-reports-you-need | How to Find the Reports You Need |
/help/jts-lesson-14-favorites-report-criteria-templates | Favorites (Report Criteria Templates) |
/help/jts-lesson-14-use-search-fields-to-locate-information-... | Use Search Fields to Locate Information in Reports |
/help/jts-lesson-14-sort-your-report-data-using-column-heade... | Sort Your Report Data Using Column Headers |
/help/jts-lesson-14-button-options-in-reports | Button Options in Reports |
/help/jts-lesson-14-report-export-options | Report Export Options |
/help/jts-lesson-14-report-output-formats | Report Output Formats |
/help/reports-families | Family Reports |
/help/jts-search-families-report | Search Families Report |
/help/jts-list-active-list-all-families-reports | List Active / List All Families Reports |
/help/family-reports-aged-accounts | Aged Accounts Report (Who Owes you Money - Summary) |
/help/family-reports-aged-fees | Aged Fees Report (Who Owes you Money - Detail) |
/help/jts-family-balance-summary-report | Family Balance Summary Report |
/help/family-reports-statements-invoices | Statements / Invoices |
/help/family-reports-statements-invoices-default-settings | Statements / Invoices Default Settings |
/help/family-reports-print-or-email-individual-statements-in... | Print or Email Individual Statements / Invoices |
/help/family-reports-print-multiple-statements-invoices | Print Multiple Statements / Invoices |
/help/family-reports-email-multiple-statements-invoices | Email Multiple Statements / Invoices |
/help/family-reports-year-end-tax-statements | Year End Tax Statements |
/help/families-email-listing-report | Email Listing Report |
/help/reports-students | Student Reports |
/help/reports-search-students | Search Students Report |
/help/reports-list-active-all-students | List Active / List All Students Reports |
/help/reports-whos-scheduled-to-be-here | Who's Scheduled to be Here Report |
/help/reports-students-student-info-sheets | Student Info Sheets |
/help/class-reports-search-classes | The Search Classes Report |
/help/class-reports-list-classes | List All / List Active Classes |
/help/class-reports-class-schedule | Class Schedule |
/help/class-reports-class-rolls-report | Class Rolls Report |
/help/class-reports-openings-classes-with | Openings (Classes With) |
/help/enrollment-reports | Enrollment Reports |
/help/jts-lesson-14-enrollment-reports-video-overview | Enrollment Reports - A Video Overview |
/help/understand-enrollment-types | Understand Enrollment Types |
/help/jts-lesson-14-drop-history-report | Drop History Report |
/help/jts-lesson-14-enroll-history-report | Enroll History Report |
/help/enrollment-detail-report | Enrollment Detail Report |
/help/jts-lesson-14-enrollment-snapshot-reports | Enrollment Snapshot Reports |
/help/requested-class-report | Requested Class Report |
/help/reports-events | Event Reports |
/help/reports-events-list-event-types | List Event Types |
/help/reports-events-event-detail-report | Event Detail Report |
/help/event-sign-inout-sheets | Event Sign In/Out Sheets |
/help/reports-events-event-online-registrations | Event Online Registrations |
/help/staff-instructor-reports | Staff / Instructor Reports |
/help/staff-reports-search-staff | Search Staff |
/help/staff-reports-list-all-active-staff | List All / List Active Staff |
/help/staff-reports-instructor-schedules | Instructor Schedules |
/help/staff-reports-instructor-scheduled-time | Instructor Scheduled Time Report |
/help/staff-instructor-reports-staff-pay-rate-report | Staff Pay Rate Report |
/help/clock-reports-failed-signouts | Failed Signouts |
/help/clock-reports-here-now-report | Here Now Report |
/help/clock-reports-child-attendance | Child Attendance Report |
/help/clock-reports-absences-report | Absences Report |
/help/clock-reports-staff-attendance-report | Staff Attendance Report |
/help/report-group-pins | Pickups Report - Group PINs |
/help/clock-reports-pin-report | PIN Report |
/help/transaction-reports | Transaction Reports |
/help/jts-search-transactions-report | Search Transactions Report |
/help/financial-reports | Financial Reports |
/help/jts-financial-reports-overview | Financial Reports - An Overview |
/help/revenue-reports | Revenue Reports |
/help/paid-fees-report | Paid Fees Report |
/help/jts-revenue-summary-report | Revenue Summary Report |
/help/jts-lesson-13-financial-reports-deposit-slip-report | Deposit Slip Report |
/help/jts-payment-method-summary-report | Payment Method Summary Report |
/help/jts-revenue-snapshot-report | Revenue Snapshot Report |
/help/jts-lesson-13-financial-reports-fee-summary-report | Fee Summary Report |
/help/jts-class-event-revenue-summary-report | Class/Event Revenue Summary Report |
/help/accounts-receivable-collection-reports | Accounts Receivable / Collection Reports |
/help/jts-aged-accounts-report-who-owes-you-money-summary | Aged Accounts Report (Who Owes you Money - Summary) |
/help/jts-aged-fees-report-who-owes-you-money-detail | Aged Fees Report (Who Owes you Money - Detail) |
/help/fin-reports-family-balance-summary | Family Balance Summary Report |
/help/statements-invoices | Statements / Invoices |
/help/jts-email-multiple-statements-invoices | Email Multiple Statements / Invoices |
/help/jts-lesson-13-print-email-individual-statements-invoic... | Print or Email Individual Statements / Invoices |
/help/jts-print-multiple-statements-invoices | Print Multiple Statements / Invoices |
/help/year-end-tax-stmnts | Year End Tax Statements |
/help/store-pos-reports | Store / POS Reports |
/help/store-reports-sales-detail | Sales Detail Report |
/help/store-reports-profit-report | Profit Report |
/help/store-reports-re-order-alert-quantity | Re-Order Alert Quantity |
/help/store-item-tax-report | Store Item Tax Report |
/help/store-reports-list-store-items | List Store Items |
/help/store-reports-list-item-vendors | List Item Vendors |
/help/store-reports-list-stores | List Stores |
/help/reports-email | Email Reports |
/help/email-reports-overview | Email Reports - A Video Overview |
/help/reports-email-listing-report | Email Listing Report |
/help/reports-email-logs | View Sent Emails |
/help/reports-email-bounce | Email Bounce Report |
/help/reports-scheduled-emails | Scheduled Emails Report |
/help/reports-text-messaging | Text Messaging Reports |
/help/reports-view-texts-sent-to-a-family | View Texts Sent to a Family |
/help/reports-text-activity | Text Activity Report |
/help/reports-text-undeliverable | Text Undeliverable Report |
/help/reports-who-opted-in | Who Opted In? |
/help/store | Store / Point of Sale |
/help/store-overview | Store / Point of Sale - An Overview |
/help/store-setup | Store Setup and Maintenance |
/help/set-up-your-store | Setting up Your Store - A Checklist |
/help/store-considerations | Things to Consider When Setting up the Store |
/help/store-user-perm | User Permissions Required for the Store |
/help/store-drop-downs | Add Drop-down List Values for the Store |
/help/store-add-vendors | Add Item Vendors to the Store |
/help/store-add-items | Add Items to the Store |
/help/store-item-barcodes | Item Barcodes for the Store |
/help/addtl-store-accounts | Add Additional Store Accounts |
/help/delete-store-item | Delete Items from your Store |
/help/jts-make-store-sale | Make a Store Sale |
/help/return-a-store-item | Return a Store Item |
/help/store-reports | Store Reports |
/help/store-report-sales-detail | Sales Detail Report |
/help/rep-store-item-tax | Store Item Tax Report |
/help/store-report-list-stores | List Stores |
/help/emailing | Emailing in Jackrabbit |
/help/jts-lesson-12-email-guidelines | Email Guidelines |
/help/opt-out-mass-emails | Opt-out of Mass Emails (Student and Contact) |
/help/email-type | Email Type - HTML or Plain Text |
/help/jts-lesson-12-emailing-send-an-individual-email | Send an Individual Email |
/help/send-mass-email | Send a Mass Email (Email a Group) |
/help/jts-lesson-12-emailing-email-families | Email Families |
/help/jts-lesson-12-email-student-schedules | Email Student Schedules |
/help/jts-lesson-5-emailing-email-class | Email a Class |
/help/email-staff | Email Staff |
/help/jts-email-from-reports | Email from Reports |
/help/schedule-an-email | Schedule an Email - Send Later |
/help/jts-lesson-12-schedule-an-email-to-be-sent-later | Schedule an Email to be Sent at a Later Time |
/help/jts-lesson-12-preview-edit-cancel-scheduled-email | Preview, Edit, or Cancel a Scheduled Email |
/help/email-attach-images | Email Attachments and Images |
/help/email-attach-images-overview | Email Attachments and Images - An Overview |
/help/jts-lesson-12-upload-and-manage-jackrabbit-files | Upload and Manage Jackrabbit Files |
/help/work-with-jackrabbit-files | Work with Jackrabbit Files - Attach Files and Insert Images |
/help/link-to-a-file-dropbox | Link to a File in an Email Using Dropbox |
/help/email-templates | Email Templates |
/help/jts-lesson-5-emailing-email-templates-overview | Email Templates - An Overview |
/help/jts-create-your-own-email-template | Create Your Own Email Template |
/help/jts-copy-an-email-template | Copy an Email Template |
/help/delete-email-template | Delete an Email Template |
/help/customize-edit-a-jackrabbit-email-template | Customize / Edit a Jackrabbit Email Template |
/help/email-reports | Email Reports |
/help/search-email-address | Search for an Email Address |
/help/report-email-listing-report | Email Listing Report |
/help/jts-lesson-12-view-sent-emails | View Sent Emails |
/help/jts-email-bounce-report | Email Bounce Report |
/help/emailing-email-notification-settings | Email Notification Settings |
/help/texting | Texting in Jackrabbit |
/help/texting-overview | Texting in Jackrabbit - An Overview |
/help/user-permissions-text-messaging | User Permissions Required for Text Messaging |
/help/set-up-texting | Get Set Up for Text Messaging with Plivo |
/help/set-up-text-messaging-twilio | Get Set Up for Text Messaging with Twilio |
/help/opt-in-contacts-texting | Opt-In Contacts & Students for Texting |
/help/opt-out-contacts-texting | Opt-Out Contacts & Students for Texting |
/help/opt-in-out-staff-texting | Opt-In / Opt-Out Staff for Texting |
/help/send-text-messages | Send Text Messages |
/help/text-group | Text a Group |
/help/text-ind-or-family | Text an Individual or a Family |
/help/text-class | Text a Class |
/help/text-ind-staff | Text an Individual Staff Member |
/help/text-group-of-staff | Text a Group of Staff |
/help/replies-to-text | Replies to Your Text Messages |
/help/text-messaging-reports | Text Messaging Reports |
/help/the-lead-file | The Lead File |
/help/lead-file-overview | The Lead File - An Overview |
/help/lead-file-family-info | Families Archived to the Lead File - What Information is Retained? |
/help/add-a-lead | Add a Lead |
/help/archive-one-famiy | Archive One Family to the Lead File |
/help/archive-multiple-families | Archive Multiple Families to the Lead File (Mass Archive) |
/help/add-family-directly-to-lead-file | Add a Family Directly to the Lead File |
/help/restore-a-lead | Restore a Lead File Family to your Main Database |
/help/contact-your-leads | Contact Your Leads |
/help/contact-leads-video-overview | Contact Leads - A Video Overview |
/help/email-individual-lead | Email an Individual Lead |
/help/email-group-of-leads | Email a Group of Leads |
/help/print-mailing-labels-leads | Print Mailing Labels for your Leads |
/help/search-list-export-leads | Search, List, and Export Leads |
/help/events | Events |
/help/jts-events-an-overview | Events - An Overview |
/help/add-an-event | Add an Event |
/help/add-an-event-video-overview | Add an Event - A Video Overview |
/help/create-event-type | Add an Event Step 1 - Create the Event Type |
/help/create-event-dates-times | Add an Event Step 2 - Create Event Dates/Times |
/help/jts-work-with-event-date-time | Work with an Event Date/Time |
/help/event-notices | Event Notices (Event Date Status = Notice) |
/help/register-enroll-in-an-event | Register / Enroll in an Event |
/help/jts-enroll-existing-customer-into-event-from-database | Enroll an Existing Customer into an Event from within your Database |
/help/jts-register-new-customer-event-from-database | Register a New Customer into an Event from within your Database |
/help/event-enroll-parent-portal | Event Enrollment via the Parent Portal (Existing Customers) |
/help/post-event-fees | Post Event Fees |
/help/post-event-fees-overview | Post Event Fees - A Video Overview |
/help/auto-post-event-fees | Automatically Post Event Fees for Online and Portal Registrations |
/help/specific-event-date-auto-post | Isolate a Specific Event Date/Time to Auto-Post Event Fees |
/help/manually-post-event-fee | Manually Post an Event Fee |
/help/event-calendar-views | Event Calendar Views |
/help/event-reports | Event Reports |
/help/reports-events-list-event-type | List Event Types |
/help/list-event-dates-times | List (Event) Dates & Times |
/help/events-sign-inout-sheets | Event Sign In/Out Sheets |
/help/reports-event-online-registrations | Event Online Registrations |
/help/qb-integration | QuickBooks Integration |
/help/qb-fin-integration-overview | QuickBooks Financial (Revenue) Integration - An Overview |
/help/qbooks-desktop | Export Revenue from Jackrabbit to QuickBooks Desktop |
/help/qb-desktop-overview | Export Revenue to QuickBooks Desktop - A Video Overview |
/help/assign-edit-qb-accounts | Assign / Edit QuickBooks (Desktop) Accounts |
/help/qbooks-desktop-export | Download IIF File (Revenue) - QuickBooks Desktop Export |
/help/import-iif-file-qb-desktop | Import IIF File (Revenue) in QuickBooks Desktop |
/help/qbooks-online | Export Revenue from Jackrabbit to QuickBooks Online |
/help/books-online-overview | Export Revenue to QuickBooks Online - A Video Overview |
/help/connect-jackrabbit-to-qb-online | Connect Jackrabbit to QuickBooks Online - The 1st Step |
/help/assign-edit-qb-accounts-online | Assign/Edit QuickBooks (Online) Accounts |
/help/export-quickbooks-online | Export your Revenue to QuickBooks Online |
/help/undep-funds-quickbooks-bank-deposit | Undeposited Funds & the QuickBooks Bank Deposit |
/help/jackrabbit-system-settings | Database Settings |
/help/organization-settings | Organization Default Settings |
/help/organization-default-settings---an-overview | Organization Default Settings - An Overview |
/help/org-settings-tax | Tax Settings |
/help/transaction-settings | Transaction Settings |
/help/receipt-settings | Receipt Settings |
/help/student-settings | Student Settings |
/help/class-settings | Class Settings |
/help/org-settings-time-zone-date | Time Zone & Date Settings |
/help/drop-down-lists | Drop-down Lists |
/help/ddown-lists-class-category | Class Category |
/help/class-duration | Class Duration |
/help/class-room | Class Room |
/help/ddown-lists-class-session | Class Sessions |
/help/class-status | Class Status |
/help/contact-type | Contact Type |
/help/drop-reason | Drop Reason |
/help/enroll-type | Enroll Type |
/help/epayment-schedule | ePayment Schedule |
/help/exception-reasons | Exception Reasons |
/help/family-source | Family Source |
/help/family-status | Family Status |
/help/hour-types | Hour Types |
/help/item-tax-rate | Item Tax Rate |
/help/membership-type | Membership Type |
/help/payment-method | Payment Method |
/help/quick-discount | Quick Discount |
/help/staff-cert-level | Staff Certification Level |
/help/staff-position | Staff Position |
/help/staff-skills | Staff Skills |
/help/ddown-lists-transaction-type | Transaction Type |
/help/ddown-lists-transaction-subtype | Transaction Sub-type |
/help/drop-down-lists-tuition-cycle | Tuition Cycle |
/help/locations | Locations |
/help/user-ids | User IDs |
/help/addl-database-settings | Additional Database Settings |
/help/additional-database-settings---an-overview | Additional Database Settings - An Overview |
/help/jts-dashboard-announcements | Dashboard Announcements |
/help/org-settings-notifications | Email Notification Settings |
/help/hours-of-operation-an-overview | Hours of Operation |
/help/immunizationsreqs-overview | Immunizations / Medical Requirements - An Overview |
/help/create-immunizationreqs | Create Immunization / Medical Requirements |
/help/custom-due-dates-for-medical-requirements | Custom Due Dates for Medical Requirements |
/help/record-fullfilled-dates-for-immunizationreqs | Record Fullfilled Dates for Immunization/Reqs |
/help/immunizationrequirement-report | Immunization/Requirement Report |
/help/organization-logo | Organization Logo |
/help/addl-database-settings-schedule-templates | Schedule Templates |
/help/statement-settings | Statement Settings |
/help/text-msg-settings | Text Messaging Settings |
/help/addl-database-settings-tuition-rates-in-student-based-... | Tuition Rates (Student Based Billing only) |
/help/user-defined-fields | User-defined Fields |
/help/jackrabbit-system-mgmt | Manage Your Database |
/help/system-admin | The System Administrator |
/help/manage-user-ids | Manage Jackrabbit User IDs |
/help/what-is-a-user-id | What is a Jackrabbit User ID? |
/help/add-new-user-id | Add a New User ID |
/help/jts-set-edit-jackrabbit-user-id-permissions | Set / Edit Jackrabbit User ID Permissions |
/help/jts-clone-user-id | Clone a User ID |
/help/jts-revoke-unrevoke-user-id | Revoke or Unrevoke a User ID |
/help/jts-change-user-id-name | Change a User ID Name |
/help/jts-search-user-activity | Search User Activity |
/help/jts-view-user-activity | View User Activity |
/help/manage-user-ids-passwords | Jackrabbit User ID Passwords |
/help/update-users-email | Update a Jackrabbit User's Email Address |
/help/manage-locations | Manage Locations in Your Database |
/help/add-a-location | Add a Location |
/help/view-a-location | View or Edit a Location |
/help/delete-a-location | Delete a Location |
/help/change-locations-name | Change an Existing Location's Code |
/help/multiple-locations | Multiple Locations in the Same Database |
/help/jackrabbit-care-pricing-and-billing | Jackrabbit Fees and Payment Policies |
/help/manage-sub-portal | Manage your Subscription Account in the Jackrabbit Customer Portal |
/help/referral-credits | Jackrabbit's Referral Credit Program |
/help/cancel-your-jackrabbit-subscription | How to Cancel your Jackrabbit Subscription |
/help/change-of-database-ownership | Change of Database Ownership |
/help/jts-troubleshoot-computer-issues | Troubleshoot Computer Issues |
/help/privacy-policy | Privacy Policy |
/help/security-in-jackrabbit | Security in Jackrabbit |
/help/gdpr-general-data-protection-regulation | GDPR - General Data Protection Regulation |
/help/jackrabbits-data-center | Jackrabbit's Data Center |
/help/best-practices | Best Practice Articles |
/help/bp-following-jackrabbit-and-staying-connected | Following Jackrabbit and Staying Connected |
/help/bp-intercom | Keeping up with all things Jackrabbit via Intercom |
/help/bp-keep-jackrabbit-running-its-best | Keep Jackrabbit Running its Best Online |
/help/jts-lesson-12-improve-email-experience | Improve the Email Experience for You and Your Customers |
/help/bp-email-troubleshooting | Suggestions for Troubleshooting When Emails aren’t Delivered |
/help/bp-birthday-party-rsvps | Capturing Birthday Party RSVPs using Events |
/help/bp-camps-class-vs-event | Should You Set Up your Camps as Events or Classes? |
/help/bp-guide-epay | A Guide to Total ePay |
/help/bp-epay-bank-reconciliation | Bank Reconciliation with Using ePayments |
/help/bp-gift-cards | The Best Way to Sell and Redeem Gift Cards in Jackrabbit |
/help/bp-ensure-organized-revenue | Maintaining Accurate Revenue Reports |
/help/jts-effortless-payment-collections-with-epayment-sched... | Effortless Payment Collections with ePayment Schedules |
/help/bp-org-during-reg | Staying Organized During Registration for a New Session |
/help/priority-enrollment-existing-students-first | Priority Enrollment - Offer Classes to Existing Students First |
/help/bp-immunizations | Immunizations / Medical Requirements - Electronic Tracking and Custom Dates |
/help/bp-online-int-no-website | No Website - No Problem! Offer Online Options to your Families Using Web Page Links |
/help/bp-daily-procedures | What Should your Office Staff's Daily Routine Look Like? |
/help/bp-weekly-procedures | Weekly Procedures that will Keep your Jackrabbit House in Order |
/help/bp-billing-procedures | Billing Time - Posting Tuition Fees and Collecting Payments Fast! |
/help/bp-new-session-procedures | Transitioning Sessions - The Best Time to Spring Clean your Database |
/help/bp-consistent-data | Consistent Data Leads to Consistent Results |
/help/bp-class-sessions | Class Sessions - What They Are and How They Can Help Your Business |
/help/bp-managing-data | Managing Data While Retaining Value Within Your Database |
/help/bp-updated-policies | The Importance of Updated Policies and Agreements |
/help/bp-staff-leaves | Protecting Your Data When a Staff Member Leaves |
/help/bp-multi-location | How to Know When Multiple Locations in One Database Is the Way to Go! |
/help/bp-expand-business-enrollment-detail-report | Expand your Business with the Help of the Enrollment Detail Report |
/help/bp-legal-policies | What you Need to Know About your Legal Policies |
/help/general-faq | General FAQ |
/help/faq-gen-requirements-for-using-jackrabbit | What are the requirements for using Jackrabbit? |
/help/faq-subscription-agreement | What are the terms of my subscription agreement with Jackrabbit? |
/help/faq-change-free-trial-to-subscription | How do I move from a Free Trial to a Jackrabbit subscription? |
/help/faq-gen-help-setting-up | How do I get help setting up my Jackrabbit database? |
/help/faq-reach-support | How do I contact Jackrabbit Support? |
/help/general-faq-jackrabbit-time-out | Will Jackrabbit time me out after a period of inactivity? |
/help/what-is-the-format-for-entering-time-in-jackrabbit | What is the format for entering time in Jackrabbit? |
/help/general-faq-why-globe-icon-phone-nmbr | Why is there an globe icon next to every phone number field? What is phone validation, masked mode and international mode? |
/help/general-faq-resize-my-co-logo | How do I resize my company logo for use in Jackrabbit? |
/help/general-faq-del-drop-downs | I have many drop downs that we don't use. Can I delete them? |
/help/general-faq-keep-up-wth-encmnts | How can I keep up with recent enhancements in Jackrabbit? |
/help/how-do-i-get-help-getting-jackrabbit-to-work-with-my-w... | How do I get help getting Jackrabbit to work with my website? |
/help/faq-joomla-work-with-jackrabbit | Will Joomla work with Jackrabbit? |
/help/faq-will-wordpress-work-with-jackrabbit | Will Wordpress work with Jackrabbit? |
/help/will-wix-work-with-jackrabbit | Will Wix work with Jackrabbit? |
/help/faq-html-codes-for-linking | I want to use Jackrabbit features with my website, where can I find the HTML codes for linking? |
/help/faq-3rd-party-systems | Does Jackrabbit support integration with third-party systems? |
/help/family-faqs | Family FAQ |
/help/family-faqs-split-billing-two-contacts | Can Jackrabbit split billing between two contacts or allow for billing two credit cards in one family? |
/help/family-faqs-prospect-misc-tab | What does Prospect on the Family Misc tab mean? |
/help/jts-mass-delete-information-familys-user-defined-field... | Can I mass delete information that is filled in under a Family's User-defined fields? |
/help/family-faqs-can-merge-families | How can we merge duplicated families? |
/help/general-faq-view-print-familys-regist | How can I view / print a family's registration? How can I view / print a registration to show a parent they e-signed our polici... |
/help/family-faqs-lead-file-fam-dup-detect | Will a family in the Lead File be found by Jackrabbit's family duplicate detection when they re-register? |
/help/family-faqs-quick-reg-no-agreement | When I register a family using Families > Quick Registration/Add Family, there is no option to sign our agreement text (legalese... |
/help/family-faqs-misc-notes-seen-portal | On the Family Misc tab, in the "Notes" box, can the text we enter here be seen by the family in their portal? |
/help/family-faqs-prove-fam-accpt-agrmnt | How can I prove a family accepted our agreement text (legalese)? Where is their e-Signature located? |
/help/family-faqs-see-trans-history | How can I see a family's entire transaction history? |
/help/faq-flag-a-delinquent-account | Is it possible to flag a delinquent account? |
/help/faq-merged-wrong-2-families | I merged the wrong 2 family accounts, how can I undo this? |
/help/students-faq | Student FAQ |
/help/stud-faqs-stud-date-quit-fld | What is the Student Date Quit field on the Student Summary page used for? |
/help/stud-faqs-transfer-carry-new-class | When I transfer a student from a class where they had a future drop does this information carry over to the new class? |
/help/jts-can-i-add-students-picture | Can I add a student's picture to their other information? |
/help/jts-mass-delete-information-students-user-defined-fiel... | Can I mass delete information that is filled in under a Student's User-defined fields? |
/help/jts-change-student-grade-level-all-students | Is there a way for me to change the student grade level for all students at once? |
/help/stud-faqs-email-stud-schedule | Can I email a student their schedule? |
/help/stud-faqs-skillslevels-seen-pportal | Can student skills/levels be seen in the Parent Portal? |
/help/faq-student-same-barcode-scanner-store-clock | Can I use the same barcode scanner for both the clock and the store? |
/help/faq-when-does-a-student-drop-take-effect | When does a student drop take effect? |
/help/faq-stud-legacy-skills | What are Legacy Skills? |
/help/faq-student-secret-word-report | Is there a report that prints the secret word field (from the Student Misc tab) for each child? |
/help/faq-student-medical-immunizations-missing | Why is the Student Medical tab missing the Immunization/Medical Requirements? |
/help/class-lesson-faqs | Class / Lesson FAQ |
/help/archive-classes-faqs-why-archive | Why should I archive classes instead of just dropping the students and changing the session and dates of a class? |
/help/class-less-faqs-search-openings | How can I search for classes with openings? |
/help/class-less-faqs-classes-color | Why don't my Weekly / Daily classes display or print in color? |
/help/archive-classes-faqs-transactions | What happens to the transactions for a family when I archive the class? |
/help/class-less-faqs-max-nmbr-wait-list | How do I set the maximum number of students we'll allow on our wait list for a class? |
/help/archive-classes-faqs-post-tuition | Can I post tuition to an archived class? |
/help/archive-classes-faqs-best-practice | What's the best practice for setting up a new session of classes and archiving the old session's classes? |
/help/class-less-faqs-email-class-wait-list | How can I email a class wait list? |
/help/archive-classes-faqs-future-enroll | If I restore a class that had future enrollment in it when it was archived, will the future enrollment be restored as well? |
/help/class-less-faqs-edit-group-of-classes | Can I edit a group of classes at once? |
/help/staff-instructors-faq | Staff / Instructor FAQ |
/help/staff-record-start-date | In the staff record is there a place to list a hire date? |
/help/faq-payrate-change | When a staff person's pay rate is changed, is it communicated to my payroll company? |
/help/clock-faqs | Clock FAQ |
/help/faq-more-than-one-clock | We need more than one Clock open at a time. Is that possible? |
/help/faq-change-or-delete-pin | How can I change or delete a PIN for a staff member or contact? |
/help/faq-prevent-staff-from-clocking-in-early | Can I prevent my staff from clocking in early? |
/help/faq-one-time-pickup-or-dropoff | How do we handle a one time pick up or drop off (example a visiting relative)? |
/help/faq-clock-not-displaying-correct-time | The clock does not display the correct date and/or time when opened. Where can I change this? |
/help/faq-students-not-showing-for-checking-in | What would cause a student to not show up in the clock for check in? |
/help/faq-class-not-displaying-check-in | Why isn't a certain Class displaying in the Clock for Students? The Students have a current Schedule for this Class. |
/help/faq-multiple-classes-which-class-displays | If a Student has multiple current classes how does Jackrabbit decide what class to display? |
/help/faq-pin-automatically-added | Why are numbers are being added into the PIN field automatically? |
/help/faq-parent-see-balance-in-clock | Why can't a parent see their balance when clocking in or out? |
/help/faq-share-pins-with-parents | What is the easiest way to share PIN codes with parents? |
/help/faq-app-for-the-clock | Is there an App for the Clock? |
/help/faq-remove-keyboard-cover-pin-pad | When I launch the Clock on my tablet, how do I get rid of the keyboard that pops up and covers the PIN pad? |
/help/epayment-faqs | ePayment FAQ |
/help/general-epayment-faqs | General ePayment FAQ |
/help/epay-faq-how-to-setup | I'm confused about how to set up ePayments and how to process them. |
/help/epay-faq-multi-loc-bank | What if I have multiple locations and bank accounts? Can I still use ePayments? |
/help/epay-faq-multi-loc-gateways | I have a multi-location, multi-gateway set up. How do a switch a customer from one gateway to another? |
/help/epay-faqs-how-long-to-set-up | How long does it take to set up ePayment processing in Jackrabbit? |
/help/epay-faqs-virtual-terminal | What is a virtual terminal or VT? |
/help/epay-faqs-sched-epay-auto | Can I schedule ePayment batches to occur automatically? |
/help/epay-faqs-stop-cc-pmt | How do I stop a credit card payment once it has been submitted? |
/help/epay-faqs-designate-cc | How can I designate which types of credit cards we accept? For example, we don't accept American Express. How can we prevent a... |
/help/epay-faqs-cc-and-bnk-acct-on-file | If a family has both a credit card and a bank account on file, what determines which one is used? |
/help/faq-epayments-in-australia | I am located in Australia, can I use ePayments in Jackrabbit? |
/help/faq-epayments-in-new-zealand | I am located in New Zealand, can I use ePayments in Jackrabbit? |
/help/epay-faq-receive-funds | When should I expect to receive funds processed as ePayments in Jackrabbit? |
/help/faq-why-not-square-or-paypal | Why not Square or Paypal? |
/help/credit-card-epayment-faqs | Credit Card ePayment FAQ |
/help/cc-epay-faqs-cant-see-cc-nmbr | Why can't I see the whole credit card number? |
/help/cc-epay-faqs-cc-masking | What is credit card masking? |
/help/cc-epay-faqs-cc-vaulting | What is credit card vaulting? |
/help/cc-epay-faqs-decline-code | What does it mean if I get a decline code? What should I do? |
/help/cc-epay-faqs-card-swiper | Can I use a card swiper to make ePayments? |
/help/cc-epay-faqs-cc-batch-process-limit | Is there a limit to the number of credit cards that can process in one batch? |
/help/cc-epay-faqs-gtwy-comm-error | I had a communication error with my gateway while I was processing ePayments. How can I be sure I don't double-charge the invol... |
/help/cc-epay-faqs-decline-code-dup | What does it mean if I get declined code that indicates that the transaction is a duplicate? |
/help/faq-gift-card-declined | Why are some payments made with a Visa or MasterCard gift card being declined? |
/help/cc-epay-faqs-surcharge-fees | I want to upcharge families who pay with a credit card. How can I pass on the processing fee to these customers? |
/help/refund-faq-cancel-a-refund | I need to cancel a refund. How can I stop the refund from being processed? |
/help/multiple-cards-on-file-epay-faqs | Multiple Cards on File ePayment FAQ |
/help/multi-cc-epay-faqs-one-place | I only see a place to add one credit card number. Why? |
/help/multi-cc-epay-faqs-primary-card | What is a Primary Card? |
/help/multi-cc-epay-faqs-chg-primary | How do I change the Primary Card? |
/help/multi-cc-epay-faqs-no-primary | Is it possible for a family to have no credit card marked as the Primary Card? |
/help/multi-cc-epay-faqs-fourth-card | What if a family tries to add a 4th card? |
/help/multi-cc-epay-faqs-add-nmbr-alrdy-file | What if a Jackrabbit user or a family tries to add a card number that is already on file? |
/help/multi-cc-epay-faqs-declined-sel-nxt | If the Primary Card is declined, does Jackrabbit select the secondary card and attempt to process it? |
/help/multi-cc-epay-faqs-new-fam-web-reg | How do multiple cards work when a new family registers via web registration? |
/help/multi-epay-faqs-split-pmt-one-fee | How can I split payment for the same fee on two credit cards? |
/help/multi-cc-epay-faqs-need-allow-multi | Do I have to allow multiple cards on a family's account? |
/help/bank-account-epayment-faqs | Bank Draft (eCheck) ePayment FAQ |
/help/bank-epay-faqs-nmbrs-masked | What about bank account numbers? Why are they masked in Jackrabbit? |
/help/credit-card-swiper-faqs | Card Swiper (non EMV) FAQ |
/help/swiper-epay-faqs-where-purchase | Where can I purchase a card swiper with the magnetic strip not the chip? |
/help/swiper-epay-faqs-decline-encrypted-device | Why am I getting a decline response of Encrypted Device when I try to use my card (swipe only) reader? |
/help/swiper-epay-faqs-swiper-to-add-cc | Can I click Add Card on a Family's Billing Info page and use the card swiper to enter and save a credit card number? |
/help/swiper-epay-faqs-dwnld-swipe-software | Should I download the SwIPe software offered in my Virtual Terminal to use my new card swiper (non EMV)? |
/help/emv-chip-card-faqs | EMV Chip Card FAQ |
/help/faq-can-i-use-a-chip-card-terminal-emv-on-mac | Can I use a chip card terminal (EMV) on a Mac? |
/help/faq-terminal-epay-report | I forgot to link a terminal payment to the family's record, how can I fix this? |
/help/web-reg-faq | Online Web Registration FAQ |
/help/web-reg-form-faq-general | General Web Reg Form FAQ |
/help/events-online-faq-org-id | What and where is my Org ID? |
/help/web-reg-form-faq-co-logo | How do I add my company logo onto the form? |
/help/web-reg-form-faq-reg-form-website | How do I install the Registration Form link onto my website? |
/help/web-reg-form-faq-facebook-pixel | Can I add a Facebook pixel to the Web Reg form? |
/help/web-reg-form-faq-store-online | How do I sell our "Store" items online? |
/help/web-reg-form-faq-from-email | What email is shown as the "from" address on the Customer's Confirmation email that they receive? |
/help/web-reg-form-faq-email-inst | Will the class Instructor be emailed when someone enrolls online into their class? |
/help/web-reg-form-faq-comments-stored | There is a "Comments" section near the bottom of the Class Web Reg form. If a customer enters comments here, where do those com... |
/help/web-reg-faq-policies-and-pay | Policies and Payments FAQ |
/help/web-reg-pol-faq-add-my-pol | How do I add my Legal Policies to the Registration Form? |
/help/web-reg-pol-faq-e-signature-stored | Where does Jackrabbit store the customer's e-signature and the policies they agreed to? |
/help/web-reg-pol-faq-diff-pol-class-type | What if I have different sets of policies depending on the type of class? |
/help/web-reg-pol-faq-ecomm-need | Do I have to have e-Commerce to use the online Registration? |
/help/web-reg-pol-faq-no-chrge-cc | Why doesn't the Registration Form charge my customer's credit card or bank account upon submission? |
/help/web-reg-pol-faq-auto-post-reg | Can Jackrabbit automatically post a Registration fee? |
/help/web-reg-pol-faq-auto-post-tuition | Can Jackrabbit automatically post the class tuition(s)? |
/help/web-reg-pol-faq-tax-posted-tuition | We are in a country where services (classes) are taxable - how do I make sure tax is also posted with the tuition fee? |
/help/web-reg-faq-control-web-reg | Control Web Registration FAQ |
/help/faq-hide-classes-online-website | How do I hide certain classes on my website, web registration form, and the parent portal? |
/help/web-reg-ctrl-faq-prvnt-improp-enroll | How do I prevent a 3 year old from enrolling in a class that is for 5 year olds? (or a boy from enrolling into a girls only cla... |
/help/web-reg-ctrl-faq-stud-fut-enroll-date | How can a student specify a future start date when enrolling online? |
/help/web-reg-ctrl-faq-waitlists | How do waitlists affect the availability of classes? |
/help/web-reg-ctrl-faq-stud-waitlist | If a class is full, how can the student get onto the waitlist online? |
/help/web-reg-ctrl-faq-allow-reg-no-enroll | I want to allow online registration for new customers, but I do NOT want them to be able to enroll into class(es). |
/help/web-reg-ctrl-faq-limit-by-skill | How do I limit who is able to enroll into a class based on skill or other prerequisite? |
/help/web-reg-faq-modify-form | Modify Online Web Registration Form FAQ |
/help/web-reg-mdfy-faq-hide-hear-abt-us | How do I hide or edit the "How did you hear about us?" field at the top of the Registration form? |
/help/web-reg-mdfy-faq-hide-cat1-2 | My customers don't understand what Cat1 or Cat2 means - how can I hide that? |
/help/web-reg-mdfy-faq-portal-link | How do I make the Parent Portal hotlink appear in the top of my Online Web Registration form? |
/help/web-reg-mdfy-faq-multi-loc | We have multiple Locations (LOC codes) - can I force the Web Registration Form to only show classes for a particular Location? A... |
/help/web-reg-mdfy-faq-hide-col-search | How do I hide some of the columns shown in the Reg Form Class Search page? |
/help/web-reg-mdfy-faq-spec-discounts | How do I handle special online discounts, coupons, and Promotion codes (Promos) like Groupon, Living Social, CertifiKids, etc, o... |
/help/web-reg-faq-tech-talk | Online Web Registration Tech Talk FAQ |
/help/web-reg-tech-faq-website-plug-ins | My website uses "plug-ins".... |
/help/web-reg-tech-faq-html-tags | Can I use html tags in Class Name, Class Description, Event Name, etc? |
/help/parent-portal-faq | Parent Portal FAQ |
/help/pportal-faq-general | General Parent Portal FAQ |
/help/pportal-faq-parent-portal-link | How do I install the Portal link into my website? |
/help/pportal-faq-add-co-logo | How do I add my company Logo onto the left side of the Portal Login page? |
/help/pportal-faq-msg-portal-not-active | A message says the portal isn't "active" - what is wrong? |
/help/pportal-faq-link-on-website | Where should I put the Portal log-in link on my website? and what should I call it? |
/help/pportal-faq-add-docs | How can I post some specific "documents" inside of the Portal? |
/help/pportal-faq-sell-store-in-pp | How can I sell my Store Items in the portal? |
/help/pportal-faq-fam-lead-file-use-pp | Can the families in the Lead File use the portal? |
/help/pportal-faq-misc-tab-notes-seen | On the Family Misc tab, in the "Notes" box, can the text we enter here be seen by the family in their portal? |
/help/what-and-where-is-my-org-id | What and where is my Org ID? |
/help/faq-parent-portal-comments | Where can I see the comments a parent makes when enrolling in the Portal? |
/help/can-families-see-transaction-notes-in-the-parent-porta... | Can families see Transaction Notes in the Parent Portal? |
/help/pportal-faq-pwd-and-access | Parent Portal Password and Access FAQ |
/help/pportal-passwrd-faq-assign-all-a-passwrd | Do I have to assign all my families a portal User ID and password? |
/help/pportal-passwrd-faq-family-no-passwrd | A family doesn't have or remember their password. |
/help/pportal-passwrd-faq-prblm-logging-in | A family is having problems logging into their portal / OR / How can I log into a specific family's portal? |
/help/pportal-passwrd-faq-forgot-to-log-out | Is there a security feature to log the family out of their portal if they forget to log out? |
/help/jts-parent-log-into-portal-with-wrong-password-multipl... | What happens if a parent tries to log into their Portal with the wrong password multiple times? |
/help/pportal-faq-mod-and-control | Parent Portal Modification and Control FAQ |
/help/pportal-mod-faq-hide-col-enroll | Can I hide some of the columns shown in the Find Classes page (list of available classes)? |
/help/pportal-mod-faq-show-skillslevels | Can I show student skills/levels in the Parent Portal? |
/help/faq-hide-classes-online-portal | How do I hide certain classes on my website, web registration form, and the parent portal? |
/help/pportal-faq-policies-and-pmt | Parent Portal Policies and Payments FAQ |
/help/pportal-pol-faq-my-pol-not-vsble | My legal policies (Agreement Texts) aren't showing up inside the Portal. |
/help/pportal-pol-faq-require-sign-new-pol | How do I require all my current customers to sign/agree/re-agree to some new policies that we just added? |
/help/pportal-pay-faq-pay-online | Can my families PAY me online? |
/help/pportal-pay-faq-make-a-pymnt-btn-missing | The "Make a Payment" button is missing from our Portal's "Fees and Payments" tab. Where is it? |
/help/pportal-pay-faq-pay-via-square | Can my customers pay online via Square? |
/help/pportal-enrollment-faq | Parent Portal Enrollment FAQ |
/help/pportal-enroll-faq-make-up-or-drop | Can a Drop be scheduled in the Portal? |
/help/pportal-enroll-faq-enroll-n-start-later | Can a student enroll but start at a later/future date? |
/help/pportal-enroll-faq-limit-by-skill-level | How can I limit who is eligible to enroll based on prerequisite or skill level? |
/help/pportal-enroll-faq-limit-based-age-gndr | How can I limit who is eligible to enroll based on age or gender? |
/help/pportal-enroll-faq-prvnt-bad-pay-enroll | Can I prevent bad-paying customers from enrolling? |
/help/pportal-enroll-faq-stud-waitlist-pp | If a class is full, can a student get onto the Waitlist from the Portal? |
/help/pportal-enroll-faq-one-loc-enroll-anthr-loc | My family in Loc ABC could not enroll into a class at Loc XYZ. Why not? |
/help/pportal-enroll-faq-make-ups-waitlist | How can I have waitlisters affect the availability (# of openings) in a class? |
/help/pportal-enroll-faq-post-reg-fee | Why can't I have the system post a REGISTRATION Fee during a portal enrollment? |
/help/pportal-enroll-faq-one-confirm-per-fam | We get an individual confirmation for each class enrollment. Can't we just receive ONE per family? |
/help/pportal-enroll-faq-email-instructor | Will the class Instructor be emailed when someone enrolls online into their class? |
/help/pportal-enroll-faq-enroll-comment-viewed | There is a comment field that can be required during class enrollment in the Parent Portal; where can I see what the customer en... |
/help/pportal-faq-tech-talk | Parent Portal Tech Talk FAQ |
/help/pportal-faq-html-tags | Can I use html tags in Class Name, Class Description, Event Name, etc? |
/help/pportal-tech-faq-login-my-own-webpage | I want the Login fields to be on my own webpage instead of linking to your login page / OR / some parents get "Session Timed Out... |
/help/pportal-tech-faq-cms-plug-ins | I have a CMS site and it uses plug-ins... |
/help/class-listing-faqs | Class Listing Tables FAQ |
/help/class-listings-faq-general | General Class Listings FAQ |
/help/class-listings-faq-org-id | What and where is my Org ID? |
/help/class-listings-faq-req-to-embed | How do I embed a Class Listing Table onto my webpage? Are they required? |
/help/class-listings-faq-category-codes | What/Where are my Category Codes (Cats)? |
/help/class-listings-faq-tables-diff-webpages | Can I create separate grouped tables and put them each on different webpages? |
/help/class-listings-faq-add-class-2 | How does the new registrant add Class #2 and higher when starting on the Class Listing Table(s)? |
/help/class-listings-faq-preview-table | Can I see which classes will show up in a table before going through the effort to add it into my webpage? |
/help/class-list-mod-faq-register-col-missing | The table is showing, but the Register column is missing - where is it? |
/help/class-list-mod-faq-register-links | The Register column is showing, but, there are no Register links in it - where are the links? |
/help/class-list-mod-faq-color-reg-links | The color of the Register links doesn't show up well. |
/help/class-list-mod-faq-border-style | My border looks different than the examples shown in this guide (or, I want to make it look different). How do I edit the table... |
/help/class-list-mod-faq-column-order | How do I change the order of the columns going across the top of the table? |
/help/class-list-mod-faq-col-width | How do I control the width of each column in the table? |
/help/class-list-mod-faq-diff-sessions-ea-tble | How do I keep different Sessions from showing up in the same table? |
/help/class-list-mod-faq-tables-age-grp | How do I make tables by AGE GROUP? |
/help/class-list-mod-faq-waitlist-option | How do I get the 'Waitlist' option to work in the tables? |
/help/class-list-mod-faq-waitlists-mkups-affct-openings | How can waitlists be taken into account when showing the number of remaining openings? |
/help/class-listings-faq-table-troubleshooting | Table Troubleshooting FAQ |
/help/class-list-trbl-faq-some-classes-not-shwg | Some of my classes are not showing up in the table...or....the code just isn't working.... |
/help/class-list-trbl-faq-scripting-code-txt | The scripting code shows up as text on my webpage instead of displaying a table. What did I do wrong? |
/help/class-list-trbl-faq-dsnt-allow-javascript | I think my website doesn't allow javascript (or scripting or script tags, etc) because it will not display a table. |
/help/class-list-trbl-faq-strnge-code | I am linking to the class listings tables but there is some strange code displaying? |
/help/faq-wix-tables-not-display-correct-mobile | I have a Wix website and the class listings tables are not displaying correctly on mobile devices. |
/help/class-listings-faq-tech-talk | Class Listings Tech Talk FAQ |
/help/listings-html-tags | Can I use html tags in Class Name, Class Description, Event Name, etc? |
/help/class-list-tech-faq-need-plug-in | I use a CMS editor and need a 'plug-in'.... OR.... I need an API. |
/help/events-online-faq | Events Online FAQ |
/help/events-online-faq-html-tags | Can I use html tags in Class Name, Class Description, Event Name, etc? |
/help/events-online-faq-event-cal-on-website | How do I install the Event Calendar onto my website? |
/help/events-online-faq-event-no-show-cal | My Event isn't showing up on the online calendar - why not? |
/help/events-online-faq-event-color | How do I make each Event Type a different color on the Calendar? |
/help/events-online-faq-general-anncmnt | How do I post a general announcement on a specific day? |
/help/events-online-faq-addtnl-info-stored | There is a text box called "Additional Information" on the online Event Registration form. If a customer enters comments here, w... |
/help/events-online-faq-events-not-shw-pp | My Events are not showing up as an option inside our Parent Portal - why not? |
/help/events-online-faq-show-spcfc-evnts | How can I have a calendar showing only a specific group of Events? |
/help/events-online-faq-need-plug-ins | My website editor is a Content Management System (CMS) that uses "plug-ins". What do I do? |
/help/events-online-faq-need-api | I need an API (Application Programming Interface) for Events. |
/help/events-online-faq-i-need-help | I need help with the Event links and codes shown here |
/help/faq-family-and-attendees-register-for-event-online | I want the birthday child's family to register for the birthday party event but I also want the kids attending the party to have... |
/help/linking-faq | Linking Fees and Payments FAQ |
/help/linking-faq-unapplied-etc-means | What does 'unapplied', 'unlinked', and or 'uncategorized' mean in Jackrabbit? |
/help/linking-faq-unlinked-fee-looks-like | What does an unlinked fee look like? |
/help/linking-faq-unapplied-pmt-looks-like | What does an unapplied payment look like? |
/help/linking-faq-unapplied-pmt-cause | What causes unapplied payments in Jackrabbit? |
/help/linking-faq-correct-unapplied-pmt | How can I correct an unapplied payment? |
/help/linking-faq-find-fam-unapplied-cred-fees | How can I find a family's Unapplied Credits and/or Unpaid Fees? |
/help/linking-faq-unlinked-uncat-rpt | Is there a report that shows unlinked /uncategorized revenue? |
/help/linking-faq-unlink-pmt-n-fee | Is there a way to 'unlink' or 'unapply' a payment from a fee? |
/help/linking-faq-unlink-fee-frm-pmt | Is there a way to 'unlink' a fee from a payment? |
/help/linking-faq-linked-pmt-wrong-fee | I linked a payment to the wrong fee. How do I fix it? |
/help/transactions-faq-when-post-tuition-fees | When should our organization post tuition fees? |
/help/transactions-faq-bp-fees-payments | How can I be sure I'm using the best procedure for posting fees and accepting payments? |
/help/transactions-faq-isolate-fam-billing-freq | How do I isolate specific families for specific billing frequencies? |
/help/transactions-faq-list-fam-no-spec-fee-pstd | Is it possible to create a list of families / accounts that have NOT had a specific fee posted? |
/help/fees-faq-stud-no-tuit-fee-pstd | How do I create a list of students that have NOT had a tuition fee posted? |
/help/faqs-edit-a-posted-class-transaction | How can I edit a posted class transaction if the wrong amount was entered? |
/help/fees-faq-projected-income | How can I project income for the next month or year? |
/help/pportal-faq-transaction-notes-parent-portal | Can families see Transaction Notes in the Parent Portal? |
/help/payments-faq-bp-fees-payments | How can I be sure I'm using the best procedure for posting fees and accepting payments? |
/help/transactions-faq-list-fam-no-paid-spec-fees | Is it possible to create a list of families / accounts who have NOT paid specific fees, such as tuition? |
/help/refund-faq | Refund FAQ |
/help/refund-faq-no-r-column | I don't see the column that the R icon is supposed to be in. Why can't I see it? |
/help/refund-faq-perm-but-no-r-icon | I have permission to post refunds, but there is no R icon next to a payment. Why? |
/help/refund-faq-refndbut-avail-and-r-icon | Why is the Refund button still available if I'm supposed to use the R icon? |
/help/refund-faq-perm-to-void-refund-cc | Are special permissions required to void / refund a credit card directly through Jackrabbit? |
/help/refund-faq-know-void-ref-on-cust-cc | How do I know the eCommerce void or refund 'went through' and ended up on the customer's credit card? |
/help/refund-faq-void-ref-in-vt-record-in-db | I voided / refunded a credit card in my Virtual Terminal. How can I record it in Jackrabbit? |
/help/refund-faq-refund-cc-pmt-by-diff-meth | Can I refund an eCommerce credit card transaction with a different payment method? In other words, can I refund a $50 eCommerce ... |
/help/refund-faq-send-void-receipt-who-rcvs | I noticed when a Void is handled, there is a Send Void Receipt checkbox. Who gets this email receipt? |
/help/refund-faq-void-refund-bank-draft-ach | Can I void or refund a bank draft / ACH payment through Jackrabbit? |
/help/refund-faq-refund-store-items | Can I refund a Store item? |
/help/refund-faq-void-cc-pmts-store-items | Can I void credit card payments associated with store items? |
/help/refund-faq-return-items-rfnd-store | Can I return items into inventory when I'm refunding store items? |
/help/refund-faq-store-rpts-inc-refunds | Do store reports include refund details? |
/help/refund-faq-exec-dashboard-inc-refunds | Do the revenue graphs on the Executive Dashboard reflect refunds? |
/help/refund-faq-refund-but-acct-wrong | I processed a refund for a family but their account isn't right. What can I do? |
/help/reports-faq | Reports FAQ |
/help/reports-faq-blank-search-results | What causes blank search results? |
/help/reports-faq-memorize-reports | Can Jackrabbit memorize reports used repeatedly? |
/help/reports-faq-sort-by-col-heading | Can I sort reports by column heading? |
/help/reports-faq-tax-detail-rpts | Which reports provide tax details? |
/help/reports-faq-no-export-button | Why do I not see an Export button on the report I generated? |
/help/reports-faq-no-print-button | Why do I not see a Print button on the report I generated? |
/help/reports-faq-stop-pop-up-blocker | How do I stop my pop-up blocker from preventing reports from displaying? |
/help/reports-faq-pdf-files-no-load | What is a PDF file? Why won't PDF files load on my computer? |
/help/statement-address-incorrect | Why is the statement address incorrect for the family? |
/help/faq-mult-loc-bus-address | We have multiple locations and the business address is not the correct location's address on our statement / invoice. |
/help/printed-labels-for-mailing-statements-invoices-are-ske... | Printed labels for mailing statements / invoices are skewing / off. |
/help/current-balance-on-statement-invoice | How do I show the current balance on a statement / invoice? |
/help/tax-column-on-statement | Why isn't there a tax column on my statement? |
/help/year-end-tax-statements | How do we print or email year end statements for our customers? |
/help/faq-top-customers | Is there a report that shows the families who have spent the most money with us? Our top customers? |
/help/store-faq | Store FAQ |
/help/what-is-diff-between-store-family | What is the difference between a Store account and a Family account? |
/help/store-faq-need-to-use-store-acct | I don’t want to use a Store Account, do I have to? |
/help/store-faq-no-store-acct-make-sale-scrn | I have a Store Account, why isn’t it showing up in the Store Details in the Make a Sale screen? |
/help/faq-assign-items-to-specific-store | How can I assign items to a specific store account? I want to sell food only through my snack bar account not my pro shop accoun... |
/help/store-faq-sell-item-qty-0-or-ngtve | Why can I sell an item even if the Quantity on Hand amount is 0 or a negative number? |
/help/store-faq-increase-qtty-on-hand | How do I increase the Inventory Quantity On Hand? |
/help/store-faq-cant-slct-class-posting-fees | Why can’t I select a class when I am Posting Fees? |
/help/store-faq-process-refund | How do I process a refund? |
/help/faq-store-not-online | Does the store work with our website allowing us to have online sales? |
/help/store-faq-print-receipts-receipt-printer | Can I print receipts to a receipt printer? |
/help/store-faq-store-interface-cash-drwr | Does the Store interface with a Cash Drawer? |
/help/store-faq-barcode-scanner-type | What type of Barcode Scanner should I get? |
/help/faq-store-same-barcode-scanner-store-attendance | Can I use the same barcode scanner for both attendance tracking and the store? |
/help/store-faq-preformatted-brcd-labels | Where can I get preformatted barcode labels? |
/help/store-faq-cc-swipe-reader | What kind of credit card swipe reader should I get? |
/help/store-faq-response-encrypted-device | Why am I getting a decline response of "Encrypted Device" when I try to use my credit card reader? |
/help/email-faq | Email FAQ |
/help/email-faq-email-schedule | Can I email a student or family their current schedule? |
/help/email-faq-student-schedule-sent-later | Can I create student schedule emails to be sent at a later time? |
/help/email-faq-attach-file | Can I attach a file to an email sent from within Jackrabbit? |
/help/email-faq-display-all-addresses-in-to | If I send an email to a group of people, does Jackrabbit display all the email addresses in the To field? |
/help/email-faq-same-eml-adrs-multi-emails | If the same email address in more than one contact record in the same family, will they get multiple emails? |
/help/email-faq-displayed-from-field | When I send an email from within Jackrabbit what is displayed in the From field? |
/help/email-faq-email-replies-sent-to | How do I edit or add email addresses shown in the "Email Replies Sent To" and "Send Additional Emails To" selections? |
/help/email-faq-rpt-no-email-address | Is there a report that lists families that have no email address on file? |
/help/email-faq-embed-image | How do I embed an image into an email sent from within Jackrabbit? |
/help/email-faq-mass-email-outside-db | How can I send a mass email outside of Jackrabbit? |
/help/email-faq-emails-not-received | Why aren't some of my emails being received? |
/help/email-faq-one-fam-not-rcvg-emails | One of my families is not receiving their emails, how can I get them the information? |
/help/email-faq-email-archived-class | Can I email a class that has been archived? |
/help/email-faq-rpt-opted-out-mass-emls | Can I create a report that shows me who has opted out of mass emails? |
/help/email-faq-deleted-template | I accidentally deleted a one of the professionally designed templates. Can I add it back? |
/help/email-faq-email-grp-no-search-criteria | I need to send an email to a group of people who don't match any of the search criteria in Families > Email Families. Is there ... |
/help/email-faq-email-validation | What is email validation? |
/help/email-faq-add-to-safe-senders | How can our customers "whitelist" (add to Safe Senders) the emails we send to them that come from Jackrabbit's servers? |
/help/faq-see-an-email-sent-to-a-family | How can I see an email I sent to a family last month? |
/help/faq-email-crm-integration | Does Jackrabbit integrate with any CRM systems? |
/help/texting-faq | Text Messaging FAQ |
/help/texting-faq-send-msg-trial-acct | Can I send text messages if I have a trial Plivo account? |
/help/texting-faq-trial-vsn-send-tst-msg | I am using the trial version of Plivo. How do I send a test text message? |
/help/texting-faq-texting-consent-reqd | Can you explain more about the consent that is required to send text messages? |
/help/texting-faq-turn-off-text-keep-acct | Is there a way to turn off text messaging but maintain my account details? |
/help/texting-faq-rpt-agreed-to-rcv | Is there a report that tells me who has agreed to receive text messages? |
/help/texting-faq-character-limit | Is there a limit to the number of characters I can send in a text message? |
/help/texting-faq-limit-texts-per-day | Is there a limit to the number of texts I can send in one day? |
/help/general-faq-send-mass-texts | Can I send mass texts from within Jackrabbit? |
/help/texting-faq-customer-replies | Can a customer reply to my text message? |
/help/texting-faq-calls-to-texting-nbr | Can a customer call me at the texting number? |
/help/texting-faq-dropbox-attchmt | Can I include an attachment using DropBox? |
/help/texting-faq-dont-see-emailtext-fam | Why don’t I see Email/Text Families under the Families menu (or the Text button for a family or the Email/Text Class button for ... |
/help/texting-faq-where-enter-cc-info | Where do I enter credit card information in Plivo? |
/help/texting-faq-dont-like-ph-nmbr | I don't like the phone number that Plivo assigned me. What can I do? |
/help/texting-faq-know-when-low-credits | How will I know when I'm low or out of texting credits? |
/help/texting-faq-auto-charge-cc | How do I set Plivo to automatically charge my credit card when I need more texting credit? |
/help/texting-faq-same-acct-two-dbs | Can I use the same Plivo / Twilio account in two different Jackrabbit databases? |
/help/texting-faq-phone-validation | What is Phone Validation? |
/help/faq-set-twilio-to-auto-recharge | How do I set Twilio to automatically charge my credit card when I need more texting credit? |
/help/faq-texting-cost | How much does text messaging cost? |
/help/lead-file-faq | Lead File FAQ |
/help/lead-file-faq-impact-enrllmnt-rpts | If I move a family to the Lead File does it impact my enrollment reports? |
/help/lead-file-faq-affect-fin-rpts | If I move a family to the Lead File does it affect my financial reports? |
/help/lead-file-faq-multi-stud-move-one | If a family has multiple students, can I move just one of the students to the Lead File? |
/help/lead-file-faq-nmbr-leads | How many leads can I add to my organization's Lead File? |
/help/lead-file-faq-when-move-inactive-fam | How regularly should I move inactive families to the Lead File? |
/help/lead-file-faq-mass-restore-fam | Can I mass restore families from the Lead File back to my database? |
/help/lead-file-faq-mac-cant-export-excel | I have a Mac and can't export to Excel. What should I do? |
/help/lead-file-faq-excel-doc-to-lead-file | All of our prospective clients are currently in an Excel document. How can we mass move those to the Jackrabbit Lead File? |
/help/lead-file-faq-lead-file-fam-access-pp | Can a customer who is in the Lead File access the Parent Portal? |
/help/lead-file-faq-lead-file-fam-reregisters | What if a family I've moved to the Lead File ends up re-registering using the web registration form? |
/help/events-faq | Events FAQ |
/help/faqs-events-diff-classes | How are events different from classes in Jackrabbit? |
/help/events-faq-view-clss-and-evnts-together | Can I view classes and events together so I can make sure rooms aren't double-booked? |
/help/events-faq-event-status-options | What do the different Event Status options mean? |
/help/events-faq-web-reg-graphic-url | I don't understand what a Web Reg Form Graphic URL is or how to add it? |
/help/events-faq-fam-info-no-stud-info | When a new family registers via our Event Registration form, the form only asks for family information. Why aren't there fields... |
/help/events-faq-edit-email-conf-msg | How can I edit the email confirmation message that is sent for online Event registrations? |
/help/events-faq-existing-fam-rgstr-instd-pp | What if an existing family attempts to register via the event registration form (instead of the portal). Will a duplicate family... |
/help/events-faq-pay-via-e-check | Can I add the option for families to pay via e-check when registering for an event? |
/help/events-faq-email-event-prtcpnts | Can I email all the participants of an event? |
/help/events-faq-event-not-listed-cal | My event is not listed on the Event Calendar! |
/help/events-faq-auto-add-tax | Can I automatically add tax to Event Fees? |
/help/events-faq-qckly-add-multi-dates | How can I quickly add multiple dates for an event that occurs on the same day and at the same time each week? |
/help/events-faq-instructor-inactive | Why does the instructor have (Inactive) beside their name? |
/help/why-cant-i-make-my-checkbox-event-question-required | Why can't I make my check box event question required? |
/help/quickbooks-integration-faq | QuickBooks Integration FAQ |
/help/faq-what-report-discount-tax-info-qb | What report should I use to get discount and tax information to break out of my QuickBooks import? |
/help/faq-how-do-i-deal-with-taxes-qb | How do I deal with taxes when exporting my data to QuickBooks? |
/help/faq-time-integration-quickbooks-online | Can I export clock data into QuickBooks Online? |
/help/faq-change-free-trial-to-subcription | How do I move from a Free Trial to a Jackrabbit subscription? |
/help/faq-subscription-agreeement | What are the terms of my subscription agreement with Jackrabbit? |
/help/faq-monthly-fee-calc | How is my monthly Jackrabbit subscription fee calculated? |
/help/faq-gen-who-do-i-contact-subscription-account-help | Who do I contact for help with my Jackrabbit subscription account? |
/help/account-on-hold-faq | My business is seasonal and I don't want to pay in my off months...can I put my account on hold? |
/help/data-after-cancellation-faq | Can I access my Jackrabbit data after cancellation? |
# | - |
/help/getting-started | Getting Started in Jackrabbit |
/help/help-bp-articles | Help Articles |
/help/frequently-asked-questions | Frequently Asked Questions |
Domain Name: JACKRABBITCAREHELP.COM
Registry Domain ID: 1879106318_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.godaddy.com
Registrar URL: http://www.godaddy.com
Update Date: 2014-10-06T15:01:20Z
Creation Date: 2014-10-06T15:01:20Z
Registrar Registration Expiration Date: 2024-10-06T15:01:20Z
Registrar: GoDaddy.com, LLC
Registrar IANA ID: 146
Registrar Abuse Contact Email: abuse@godaddy.com
Registrar Abuse Contact Phone: +1.4806242505
Domain Status: clientTransferProhibited http://www.icann.org/epp#clientTransferProhibited
Domain Status: clientUpdateProhibited http://www.icann.org/epp#clientUpdateProhibited
Domain Status: clientRenewProhibited http://www.icann.org/epp#clientRenewProhibited
Domain Status: clientDeleteProhibited http://www.icann.org/epp#clientDeleteProhibited
Registry Registrant ID: Not Available From Registry
Registrant Name: Mark Mahoney
Registrant Organization: Jackrabbit Technologies
Registrant Street: 21333 Summerbrook Drive
Registrant City: Cornelius
Registrant State/Province: North Carolina
Registrant Postal Code: 28031
Registrant Country: US
Registrant Phone: +1.7048954034
Registrant Phone Ext:
Registrant Fax:
Registrant Fax Ext:
Registrant Email: mcarper@jackrabbittech.com
Registry Admin ID: Not Available From Registry
Admin Name: Mark Mahoney
Admin Organization: Jackrabbit Technologies
Admin Street: 21333 Summerbrook Drive
Admin City: Cornelius
Admin State/Province: North Carolina
Admin Postal Code: 28031
Admin Country: US
Admin Phone: +1.7048954034
Admin Phone Ext:
Admin Fax:
Admin Fax Ext:
Admin Email: mcarper@jackrabbittech.com
Registry Tech ID: Not Available From Registry
Tech Name: Mark Mahoney
Tech Organization: Jackrabbit Technologies
Tech Street: 21333 Summerbrook Drive
Tech City: Cornelius
Tech State/Province: North Carolina
Tech Postal Code: 28031
Tech Country: US
Tech Phone: +1.7048954034
Tech Phone Ext:
Tech Fax:
Tech Fax Ext:
Tech Email: mcarper@jackrabbittech.com
Name Server: NS65.DOMAINCONTROL.COM
Name Server: NS66.DOMAINCONTROL.COM
>>> Last update of WHOIS database: 2016-09-03T14:00:00Z <<<
For more information on Whois status codes, please visit https://www.icann.org/resources/pages/epp-status-codes-2014-06-16-en
США - 72.21.194.1
США - 72.21.211.176
США - 72.21.214.128
Amazon.com
Amazon.com
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