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Customer-centric Growth by Lincoln Murphy - Awesome Sales Acceleration, Expansion, Growth Marketing, & Customer Engagement Ideas
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Awesome Sales Acceleration, Expansion, Growth Marketing, & Customer Engagement Ideas
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Внешние ссылки главной страницы ( 5 ) | |
twitter.com/lincolnmurphy | Lincoln Murphy |
plus.google.com/108200428390191724342 | Sixteen Ventures on Google+ |
studiopress.com/themes/focus | Focus Child Theme |
studiopress.com/ | Genesis Framework |
wordpress.org/ | WordPress |
Внутренние ссылки главной страницы ( 308 ) | |
sixteenventures.com | Customer-centric Growth Thought Leadership |
sixteenventures.com/lincoln-murphy-strategic-consultant | Need a Speaker or Growth Consulting? Contact Lincoln |
sixteenventures.com/speaking | Lincoln’s Speaking & Workshop Schedule |
sixteenventures.com/cac-efficiency | Achieve Exponential Growth by Focusing on CAC Efficiency |
sixteenventures.com/ttfv-sales-kpi | TTFV as a Sales KPI to Drive Engagement and Expansion |
sixteenventures.com/customer-onboarding-ttfv | Time to First Value (TTFV) is a Customer Onboarding Goal |
sixteenventures.com/customer-onboarding-aha-wtf | Customer Onboarding: AHA! or WTF? |
sixteenventures.com/emotional-disconnect-onboarding | Emotional Disconnect During Customer Onboarding |
sixteenventures.com/ghosting-during-onboarding | Bad Sales Handoffs Cause Customers to Ghost During Onboarding |
sixteenventures.com/customer-actually-ghosting | How to Know if Customers are Actually Ghosting you |
sixteenventures.com/why-customers-ghost | Why Customers Ghost you |
sixteenventures.com/customer-onboarding-basics | The Basics of Customer Onboarding |
sixteenventures.com/success-potential-start | Success Potential: Real Customer Success Starts Here |
sixteenventures.com/expansion-unsuccessful | Account Expansion: How to Upsell Unsuccessful Customers |
sixteenventures.com/no-expansion-bad-sign | Customer Growth: Why Lack Of Expansion Is A Really Bad Sign |
sixteenventures.com/expansion-grow-fast | Account Expansion: If You Want To Grow Fast, Do This… |
sixteenventures.com/upselling-trust | Customer Growth: Upselling Hurts Trust (When You Do It Wrong) |
sixteenventures.com/customer-growth-expansion | Customer Growth: The Difference between Sales and Expansion |
sixteenventures.com/eliminate-churn | Eliminate Churn Forever in 5 Simple Steps |
sixteenventures.com/beast-message-framework | Introducing the BEAST Message Framework for Customer Engagement |
sixteenventures.com/communication-model | Introducing the Customer Engagement Communication Model |
sixteenventures.com/churn-classification | Churn Classification for Customer Success Management |
sixteenventures.com/sales-customer-success | Sales is Part of Customer Success |
sixteenventures.com/appropriate-experience-required | Appropriate Experience is Required for Customer Success |
sixteenventures.com/customer-success-kpi | What Are The Best Customer Success KPIs? |
sixteenventures.com/upstream-problems | You Can’t Solve Upstream Problems Down Stream |
sixteenventures.com/customer-success-simple | Customer Success is a Simple Concept (Don’t Overthink It) |
sixteenventures.com/customer-success-frameworks | Customer Success can’t fit into Existing Frameworks |
sixteenventures.com/customers-not-problems | Those aren’t Problems. Those are Customers! |
sixteenventures.com/customer-success-onboarding-overwhelm | Customer Onboarding Success Secret: Don’t Overwhelm Customers |
sixteenventures.com/customer-success-qbr | A QBR is NOT Required for Customer Success |
sixteenventures.com/importance-of-customer-onboarding | Customer Success: The Importance of User or Customer Onboarding |
sixteenventures.com/customer-success-management-roles | How to Define Roles in Customer Success Management |
sixteenventures.com/customer-success-high-low-no-touch-segme... | Customer Success: High/Low/No Touch Customer Segmentation |
sixteenventures.com/customer-success-high-low-no-touch-onboa... | Customer Success: Incorporating High/Low/No Touch into Onboarding |
sixteenventures.com/customer-success-sales-segmentation | Customer Success: How to help Salespeople with Customer Segmentation |
sixteenventures.com/customer-success-focus | Customer Success: Determining Which Customers on which to Focus |
sixteenventures.com/customer-success-who-handles-upsells | Customer Success: Who Should Handle Upsells? |
sixteenventures.com/customer-success-reset-mismanaged-expect... | Customer Success: How to Reset Mismanaged Expectations |
sixteenventures.com/customer-success-lifecycle-engagement | Customer Success: Customer Engagement Across the Entire Lifecycle |
sixteenventures.com/customer-success-non-tech | Customer Success: Working with Customers that don’t like Technology |
sixteenventures.com/customer-success-tell-what-to-do | Customer Success: How to Tell Customers What to Do |
sixteenventures.com/customer-success-engagement-models | How to Get Customers to Help Define Engagement Models |
sixteenventures.com/page/2 | Next Page » |
sixteenventures.com/customer-success-driven-marketing-offlin... | Customer Success-driven Marketing: Targeting Offline Customers |
sixteenventures.com/lincoln-murphy-customer-success-ama-tran... | Lincoln Murphy Customer Success AMA Transcript and Video – May 19, 2017 |
sixteenventures.com/discover-desired-outcome | The Process for Discovering your Customer’s Desired Outcome |
sixteenventures.com/customer-success-feedback-loops | Customer Success: How to Close the Feedback Loop with… |
sixteenventures.com/upgrading-grandfathered-customers | Customer Success and Upgrading Grandfathered Customers |
sixteenventures.com/customer-success-startups | Customer Success in Early-stage Startups |
sixteenventures.com/customer-success-support | Drawing the Line between Customer Success and Support |
sixteenventures.com/best-customer-success-management-softwar... | The best Customer Success Management (CSM) Software |
sixteenventures.com/sales-and-customer-success-alignment | Why Aligning Sales and Customer Success is Critical |
sixteenventures.com/customer-success-setup-fees | Customer Success and Charging Setup Fees |
sixteenventures.com/customer-success-biggest-mistake | The Biggest Customer Success Mistake (and How to Avoid it) |
sixteenventures.com/ideal-customer-success-org-structure | Determining the Ideal Customer Success Organization Structure |
sixteenventures.com/customer-success-two-sided-markets | Customer Success in Two-sided Markets |
sixteenventures.com/improve-adoption | Customer Success: The Secret to Improving Customer Adoption |
sixteenventures.com/partner-success | Customer Success in a B2B2C (Partner / Value Chain) Scenario |
sixteenventures.com/monitor-customer-happiness | Customer Success: How to Monitor Customer Happiness |
sixteenventures.com/perfect-number-customer-segments | Determining the Perfect Number of Customer Segments |
sixteenventures.com/customer-success-account-management | The Difference between Customer Success and Account Management |
sixteenventures.com/customer-success-coverage-models | The Secret to Defining Customer Success Coverage Models |
sixteenventures.com/customer-success-ama-05052017 | Lincoln Murphy Customer Success AMA Transcript and Video – May 5, 2017 |
sixteenventures.com/customer-journey-maps | The 5 Fatal Flaws of most Customer Journey Maps |
sixteenventures.com/churn-bad-fit-customer | The Cost of Bad Fit Customers: The $1.2M Churn and Burn to Learn Mistake |
sixteenventures.com/customer-success-goals | Customer Success Goals: Cohorts, Metrics, and Prioritization |
sixteenventures.com/customer-success-playbook | Contents of an Awesome Customer Success Playbook |
sixteenventures.com/customer-success-definition | Customer Success: The Definitive Guide 2019 |
sixteenventures.com/customer-success-compensation-models | Understanding Customer Success Management Compensation Models |
sixteenventures.com/account-coverage-ratio | Determining the Number of Accounts per Customer Success Manager |
sixteenventures.com/customer-success-driven-growth | Customer Success-driven Growth: Rapid, Exponential, and Efficient |
sixteenventures.com/offset-churn-upsells | Why You Can’t Offset Churn with Upsells |
sixteenventures.com/customer-success-is-not | 9 Things Customer Success is Not |
sixteenventures.com/customer-success-management | Customer Success Management: An Executive Overview |
sixteenventures.com/elements-customer-success-management | The 8 Elements of Customer Success Management |
sixteenventures.com/logical-customer-segmentation | Logical Customer Segmentation: The Key to Scaling Customer Success |
sixteenventures.com/sales-customer-success-alignment | Orchestrating Sales and Customer Success Alignment |
sixteenventures.com/success-potential | Success Potential: The Foundation of Customer Success |
sixteenventures.com/near-zero-churn | Excuses and the Myth of Near-Zero Churn |
sixteenventures.com/success-vector | Success Vector – the KPI for Customer Success-driven Growth |
sixteenventures.com/free-trial-churn | Don’t Mix SaaS Free Trial and Churn Metrics |
sixteenventures.com/saas-free-trial-benchmarks | SaaS Free Trial Conversion Rate Benchmarks |
sixteenventures.com/churn-symptom | Churn is a Symptom, Not a Disease |
sixteenventures.com/customer-success-drives-company-valuatio... | 7 Ways Customer Success drives Company Valuation |
sixteenventures.com/stretch-bad-fit-customer | Stretch vs. Bad-Fit Customers |
sixteenventures.com/cancellations | Two Ways to Reduce SaaS Cancellations |
sixteenventures.com/churn-reasons | The Only Two Reasons Customers Churn |
sixteenventures.com/know-why-customers-churn | You Have to Know why Your Customers Churn |
sixteenventures.com/reduce-credit-card-failures | Use Customer Success to Reduce Credit Card Failures |
sixteenventures.com/grandfathered-customers | Upgrading Grandfathered Early Customers |
sixteenventures.com/pricing-strategy | Pricing Strategy Framework for SaaS Startups |
sixteenventures.com/qualifying-leads-saas-free-trial | Qualifying Leads in a SaaS Free Trial |
sixteenventures.com/logical-expansion | Customer Success and Logical Account Expansion |
sixteenventures.com/free-trial-conversion-rate | Reasonable SaaS Free Trial Conversion Rate |
sixteenventures.com/acceptable-churn-small-accounts | Acceptable Churn Rate for Small Accounts |
sixteenventures.com/success-is-uncomfortable | Success is Uncomfortable |
sixteenventures.com/stealing-customers | The Risk (and Opportunity) in Stealing Customers |
sixteenventures.com/get-testimonials | A Foolproof Way to Get Testimonials Without Asking for Them |
sixteenventures.com/success-milestones | Success Milestones and the Path to Desired Outcome |
sixteenventures.com/customer-accountabilty | Customer Accountability: Pushing Back to Drive Them Forward |
sixteenventures.com/customer-acquisition-mistake | This Customer Acquisition Mistake Can Kill your Growth |
sixteenventures.com/customer-success-terms-to-avoid | Stop Using these Anti-Customer Terms |
sixteenventures.com/optimize-your-free-trial | 7 Reasons to Optimize your SaaS Free Trial |
sixteenventures.com/desired-outcome | Desired Outcome is a Transformative Concept |
sixteenventures.com/seeds-of-churn | The Seeds of Churn are Planted Early |
sixteenventures.com/churn-is-fine | 5 Situations When Massive Churn is Just Fine |
sixteenventures.com/churn-hurts | 5 Lesser-Known Ways Churn Hurts your Company |
sixteenventures.com/inside-minds-of-saas-customers | Podcast: Getting Inside the Minds of Your SaaS Customers |
sixteenventures.com/friction | The Fiction that Friction Improves Customer Onboarding |
sixteenventures.com/psychology-of-surveys | Customer Psychology and the Unexpected Power of Surveys |
sixteenventures.com/social-proof | How Social Proof Actually Works in Marketing |
sixteenventures.com/customer-success-sales-done-right | Customer Success Starts at Sales Done Right |
sixteenventures.com/network-effect-smaller-scale | Achieve Network Effect on a Smaller Scale |
sixteenventures.com/customer-success-podcast-trepx | Podcast: Customer Success is the Foundation of Your Success |
sixteenventures.com/effective-free-trials | 3 Secrets of High-Converting SaaS Free Trials |
sixteenventures.com/sales-testing-ideal-customer | How To Get Sales To Help Test your Ideal Customer Profile |
sixteenventures.com/stick-point | Stick Point: When Your SaaS Customer is Truly a Customer |
sixteenventures.com/enterprise-free-trial | Free Trials Do Not Devalue Your Enterprise SaaS |
sixteenventures.com/social-sales | 4 Undercover Ways to Hack Social for More Sales |
sixteenventures.com/success-gap | The Success Gap: A HUGE Opportunity You Haven’t Considered |
sixteenventures.com/saas-metrics-customer-definition | Your SaaS Metrics Are Wrong if You Include These Customers |
sixteenventures.com/active-users-vanity-metric | Active Users are a Vanity Metric |
sixteenventures.com/cac-strategy-scaling-saas | CAC Strategy is the Key to Scaling your SaaS Company |
sixteenventures.com/customers-write-your-marketing-copy | Let Your Customers Write Your Marketing Copy |
sixteenventures.com/enterprise-pricing | Exposed! A Top-Secret “Enterprise Pricing” Growth Hack |
sixteenventures.com/pricing-page-discount | The Only 3 Acceptable Pricing Page Discount Tactics |
sixteenventures.com/personal-emails | Engaging at Scale: The Secret to Automating Personal Emails |
sixteenventures.com/invite-hacks | 5 Growth Hacks to Supercharge your Invite or Referral System |
sixteenventures.com/unavoidable-churn | The Myth of Unavoidable Churn |
sixteenventures.com/customer-success-desired-outcome | Understanding Your Customer’s Desired Outcome |
sixteenventures.com/customer-onboarding | The Secret to Successful Customer Onboarding |
sixteenventures.com/cold-email-sanity-checks | 7 Sanity Checks for Sending Cold Email |
sixteenventures.com/annual-pre-pay-renewals | You’re Doing Annual Pre-Pay Renewals Wrong |
sixteenventures.com/growth-hacking-dodgeball | 10 Growth Hacking Lessons from Dodgeball |
sixteenventures.com/free-trial-abuse | How-to Avoid SaaS Free Trial Abuse |
sixteenventures.com/saas-free-trial-extensions | SaaS Free Trial Extension Requests are a Bad Sign |
sixteenventures.com/saas-free-trial-length | The Best SaaS Free Trial Length |
sixteenventures.com/ideal-customer-profile | Ideal Customer Profile Framework |
sixteenventures.com/sales-mistakes-cause-saas-churn | 4 Sales Mistakes That Lead To High SaaS Churn |
sixteenventures.com/saas-free-trial | SaaS Free Trial: Requiring a Credit Card is Shortsighted |
sixteenventures.com/email-lead-capture | 3 Email Lead Capture Hacks to Get More Customers |
sixteenventures.com/onboarding-flow-unstuck | 5 Steps to Unstick Your User Onboarding Flow |
sixteenventures.com/saas-pricing-discounts | How-to Use SaaS Pricing Discounts to Grow Revenue |
sixteenventures.com/startup-customer-development-hacks | Customer Development Hacks for SaaS Startups |
sixteenventures.com/word-of-mouth-follow-up | The Greatest Word of Mouth Follow-up Question… Ever! |
sixteenventures.com/distribution-channels | How to Get in Front of your Ideal Customers |
sixteenventures.com/email-marketing-conversions | Email Marketing: How Vero Got a 450% Increase in Conversions |
sixteenventures.com/growth-hacking-retention | 22 Ways to Reduce Churn with Growth Hacking |
sixteenventures.com/startup-time-management | Time Management for Startups: Quantify, Prioritize, and Automate |
sixteenventures.com/deliberate-growth | The best way to grow your SaaS business |
sixteenventures.com/pre-launch-growth-hacking | Case Study: Growth Hacking Pre-Launch Revenue |
sixteenventures.com/freemium-or-free-trial | Freemium or Free Trial? There’s a Better Question |
sixteenventures.com/growth-hacker-manifesto | WTF is a Growth Hacker, anyway? |
sixteenventures.com/customer-success-2014 | Predictions for Customer Success in 2014 |
sixteenventures.com/email-follow-up-sequence | Autoresponders are Dead: 5 Types of Follow-up Emails |
sixteenventures.com/saas-pricing-complexity | SaaS Pricing Model: Mo’ Money, Mo’ Problems |
sixteenventures.com/saas-cac-efficiency | The Customer Acquisition Cost (CAC) Myth and Misguided Optimization |
sixteenventures.com/growth-hacking-rules | 5 Rules for Successful Growth Hacking |
sixteenventures.com/saas-marketing-partner-offer | Use Partner Offers to Quickly Grow Your Business |
sixteenventures.com/saas-growth-hacking-email | Growth Hack: Warm-Up Your Leads Before You Email Them |
sixteenventures.com/saas-customer-success-zombie-customers | When Customers Go Dark: Customer Success to fight the Zombies |
sixteenventures.com/saas-customer-success-unplanned-outages | SaaS Customer Success: Best Practices for Unplanned Outages |
sixteenventures.com/saas-multi-currency | SaaS Pricing: Multi Currency Support |
sixteenventures.com/affiliate-marketing | How to Create an Affiliate Program for your SaaS |
sixteenventures.com/saas-marketing-growth-hacks | SaaS Marketing: 21 Growth Hacks to Test Today |
sixteenventures.com/saas-sales-funnel | SaaS Sales Funnel: Stop Optimizing for the Wrong Customers |
sixteenventures.com/freemium-customer-acquisition-costs | SaaS Freemium Customer Acquisition Costs |
sixteenventures.com/saas-marketing-gmail-tabbed-inbox | No More Email from Your SaaS App? Introducing GMail Tabbed Inbox and Categories |
sixteenventures.com/saas-marketing-lazy-deliberate | SaaS Marketing: Are you Lazy or Deliberate? |
sixteenventures.com/saas-churn-revenue-customer | SaaS Churn: Measure Revenue or Customer Retention? |
sixteenventures.com/random-saas-marketing | SaaS Marketing: Random Effort Yields Random Results |
sixteenventures.com/saas-growth-hacking | SaaS Growth Hacking: An Interview with Lincoln Murphy |
sixteenventures.com/saas-churn-podcast | Engagement is the key to lowering SaaS Churn |
sixteenventures.com/saas-marketing-plan-growth-copyists | SaaS Marketing: Rise of the Growth Copyists? |
sixteenventures.com/saas-free-trial-credit-card | SaaS Free Trial: Require a Credit Card to begin? |
sixteenventures.com/ideal-customer | Who’s your ideal customer? |
sixteenventures.com/saas-customer-success-eliminate-dead-end... | SaaS Customer Success: Eliminate ‘Dead Ends’ to Drive Engagement |
sixteenventures.com/saas-customer-success-quick-wins | SaaS Customer Success: Start with Quick Wins |
sixteenventures.com/saas-churn-threats | SaaS Churn Threats: Identify and Retain At-Risk Customers |
sixteenventures.com/improve-saas-churn-rate-engagement | SaaS Churn Rate Improvement: Monitor and Drive Engagement |
sixteenventures.com/saas-churn-rate-attract-right-customers | SaaS Churn Rate Reduction Starts with Attracting the Right Customers |
sixteenventures.com/negative-saas-churn-rate | SaaS Churn Rate: Go Negative with Expansion Revenue |
sixteenventures.com/saas-customer-onboarding-email | SaaS Customer Onboarding: 3 Steps to a Successful Welcome Email |
sixteenventures.com/saas-churn-rate | SaaS Churn Rate: What’s Acceptable? |
sixteenventures.com/saas-competition | SaaS Market Positioning: How to Compete in Crowded Markets |
sixteenventures.com/sell-itself | SaaS Marketing Plan: 5 Ways to Get your App to Sell Itself |
sixteenventures.com/free-trial-metrics | Increase your SaaS Free Trial Conversion Rate with this Key Metric |
sixteenventures.com/saas-email-marketing | 5 Rules for SaaS Email Marketing and Transactional Messages |
sixteenventures.com/cloud-consultants | List of SaaS and Cloud Consultants and Analysts |
sixteenventures.com/traffic-hacking | Growth Hacking: 43 Ways to Drive Traffic to your Website |
sixteenventures.com/beta-pricing-examples | Beta Testing & Pricing: Examples (Video) |
sixteenventures.com/beta-testing-pricing | Beta Testing & Pricing: A Hazardous Combination (Video) |
sixteenventures.com/50-more-places-to-promote-your-saas-or-w... | SaaS Marketing Plan: 100 Places to Promote Your App (Part 2) |
sixteenventures.com/50-places-to-promote-your-app | SaaS Marketing Plan: 100 Places to Promote Your App (Part 1) |
sixteenventures.com/b2b-saas-lies | SaaS Conversion Rate Lies: 97% won’t become customers, anyway |
sixteenventures.com/develop-pricing-strategy | How to Develop your SaaS Pricing Model |
sixteenventures.com/pivot-to-profit-ditch-freemium | Pivot to Profit: Ditch Freemium and Start Making Money |
sixteenventures.com/customer-retention-profitability | SaaS Customer Retention is the key to Long-term Profitability |
sixteenventures.com/customer-retention-growth-accelerator | SaaS Churn kills Growth; Customer Retention is a Growth Accelerator |
sixteenventures.com/customer-retention-continual-realization... | SaaS Customer Retention Requires Ongoing Realization of Value |
sixteenventures.com/free-trials-not-just-for-startups | Free Trials: Not just for Startups or toy Web Apps |
sixteenventures.com/one-dollar-trial | Why $1 Trials are a REALLY Bad Idea |
sixteenventures.com/10x-price-increase | SaaS Pricing Model: How a 10x Price Increase lead to Happier Customers |
sixteenventures.com/saas-free-trial-frustration | Free Trial Frustrations from a SaaS CEO |
sixteenventures.com/self-service-free-trial | SaaS Free Trial: How Self-Service fits with a High-Touch Sales Process |
sixteenventures.com/free-trial-increase-conversions | Simply Offering a SaaS Free Trial Increases Conversions |
sixteenventures.com/free-trial-customer-qualification | SaaS Free Trial: Your Customer Qualification Machine |
sixteenventures.com/when-to-optimize-free-trial | SaaS Free Trial Optimization: When to start? |
sixteenventures.com/cloud-magic | 7 Tips for Software Vendors Moving to the Cloud |
sixteenventures.com/saas-transactional-email | How to keep App-generated Email from Being Marked Spam |
sixteenventures.com/saas-free-trial-engagement | SaaS Free Trial: Confused Minds Don’t Buy |
sixteenventures.com/free-trial-users | SaaS Free Trial Users are a Vanity Metric |
sixteenventures.com/pricing-page-design-high-to-low | SaaS Pricing Page Design: Highest Price on the Left? |
sixteenventures.com/saas-revenue-double | SaaS Conversion Rate: A Simple Trick to DOUBLE Your Revenue |
sixteenventures.com/saas-pricing-strategy | SaaS Pricing Strategy: The 10x Rule |
sixteenventures.com/phone-number-increase-conversions | Display a Phone Number to Increase Conversions? |
sixteenventures.com/saas-affiliate-marketing | SaaS Affiliate Marketing: How-To Supercharge Your Growth |
sixteenventures.com/improve-ppc-results | 9 Ways to Instantly Improve Your PPC Results |
sixteenventures.com/free-trial-optimization | Why SaaS Free Trial Optimization is So Important |
sixteenventures.com/why-free-trials-fail | SaaS Free Trial: The #1 Reason You Fail to Convert Customers |
sixteenventures.com/switch-from-reactive-free-trial | Switch from a Reactive to Proactive SaaS Free Trial |
sixteenventures.com/shorter-free-trials | SaaS Free Trials: The Shorter the Better? |
sixteenventures.com/saas-web-app-pricing-resource-guide | SaaS Pricing Models Resource Guide |
sixteenventures.com/how-to-price-your-saas-or-web-app-advanc... | SaaS Pricing: The Advanced Stuff |
sixteenventures.com/how-to-price-your-saas-or-web-app-the-ba... | SaaS Pricing: The Basics |
sixteenventures.com/free-trial-dominator-for-saas-web-apps | SaaS and Web Apps: Increase Your Free Trial Conversion Rate |
sixteenventures.com/free-trial-resource-guide | SaaS Free Trial Conversion Rate Optimization Resource Guide |
sixteenventures.com/how-to-communicate-value | Where is Your Ideal Customer on the Awareness Ladder? |
sixteenventures.com/your-biggest-issue-saas-web-app | What’s the biggest issue you’re dealing with right now? |
sixteenventures.com/improve-free-trial-conversions | Your Signup Form is Hurting Your Free Trial Conversions! |
sixteenventures.com/freemium-free-trials | How to Offer Both Freemium and Free Trials |
sixteenventures.com/secret-to-reducing-churn | SaaS Customer Retention: The Secret to Reducing your Churn Rate |
sixteenventures.com/saas-vendor-challenges-2012 | What’s Your Biggest Challenge in 2012? |
sixteenventures.com/average-free-trial-conversion-rate | Average Free Trial Conversion Rates… and why they don’t matter |
sixteenventures.com/ideal-free-trial-length | What’s the Ideal SaaS Free Trial Length? |
sixteenventures.com/free-trial-conversion-ideas | Year-End Free Trial Conversion Ideas |
sixteenventures.com/freemium-not-just-for-startups | Freemium isn’t just for “Startups with Nothing to Lose” |
sixteenventures.com/classical-freemium-doesnt-exist-at-scale | Classical Freemium Doesn’t Exist At Scale |
sixteenventures.com/saas-free-trial-signup-form-common-probl... | SaaS Free Trials: Common Problems with Sign-up Forms |
sixteenventures.com/saas-vendors-focus-on-people-not-feature... | Focus on People, not Features, in 2012 (Happy Holidays!) |
sixteenventures.com/saas-free-trial-secrets | The Free Trial Secrets of 100’s of SaaS vendors… just for you |
sixteenventures.com/saas-pricing-page-optimization | SaaS & Web Apps: Optimize Your Pricing Page for 2012 |
sixteenventures.com/retention-churn-reduction-resource-guide | SaaS Customer Success Experts Resource Guide |
sixteenventures.com/freemium-resource-guide | SaaS Freemium Model Resource Guide |
sixteenventures.com/how-to-improve-free-trial-conversion-rat... | The 7 Secrets to DOMINATING Your Free Trials |
sixteenventures.com/web-app-pricing-how-to-avoid-commodity-t... | Web App Pricing: How To Avoid the Commodity Trap |
sixteenventures.com/saas-free-trial-questions | Can You Answer These 15 Questions About Your Free Trial? |
sixteenventures.com/stop-obsessing-over-saas-competition | Stop Obsessing About Your Competitors |
sixteenventures.com/saas-apps-competitor-pricing | Competitor Pricing… Does It Matter? |
sixteenventures.com/price-objections-are-value-objections | Price Objections are Value Objections |
sixteenventures.com/free-trial-average-conversion-rate | Wait… You Actually WANT to Be Average? |
sixteenventures.com/saas-free-trial-mistakes | Offer a Free Trial of your Web App? Don’t EVER do this… |
sixteenventures.com/saas-secret-to-one-million-dollars | The SECRET to $1M ARR in 6 Months is 9 Customers |
sixteenventures.com/how-to-reduce-churn-saas | My EVIL Method to Reduce SaaS Churn |
sixteenventures.com/video-interview-saas-affiliate-marketing | SaaS Affiliate Marketing: Your Virtual Salesforce |
sixteenventures.com/seven-types-of-freemium | There are 7 Types of Freemium and Why That Matters… |
sixteenventures.com/video-interview-why-officedrop-went-free... | Why OfficeDrop Went Freemium… and how Mobile Apps forced their hand |
sixteenventures.com/video-interview-copywriting-for-geeks-au... | Copywriting for Geeks Author Marc-Andre Cournoyer Teaches You How to Sell Your App |
sixteenventures.com/assistly-pricing-change-freemium | Assistly Marketing VP Tells You Why They Dropped Tiered Pricing and Picked Up Freemium |
sixteenventures.com/web-app-sales-funnel-metrics | Web App Sales Funnel: 2 Questions You MUST Answer |
sixteenventures.com/saas-customer-success-fail | SaaS Customer Success: Technology Will Fail, but Service Must Never |
sixteenventures.com/saas-business-architecture-resource-guid... | SaaS Business Model Resource Guide |
sixteenventures.com/distribution-promotion-resource-guide | SaaS Distribution and Promotion Resource Guide |
sixteenventures.com/pricing-value-metrics | SaaS Pricing Model: Value Metrics Are Key |
sixteenventures.com/saas-marketing-web-app-pricing-page-revi... | SaaS Marketing – Web App Pricing Page Review: Salesforce.com |
sixteenventures.com/revenue-crutch | Your Revenue Crutch is Killing Your SaaS Startup |
sixteenventures.com/37signals-caught-treating-saas-pricing-p... | 37Signals Caught Treating SaaS Pricing Page like a Marketing Page |
sixteenventures.com/growth-hacking-resources | SaaS Growth Hacking Experts Resource Guide |
sixteenventures.com/saas-free-trial-feature-or-time-limited | SaaS Free Trial: Feature or Time-Limited? |
sixteenventures.com/customer-support-revenue-driver | Web Apps use Customer Support to Increase Revenue |
sixteenventures.com/goldilocks-pricing | Does Goldilocks Pricing Work for SaaS? |
sixteenventures.com/saas-pricing-evolves | As SaaS Matures, so will SaaS Pricing |
sixteenventures.com/pricing-mistakes | 5 SaaS Pricing Mistakes to Avoid |
sixteenventures.com/saas-pricing-zendesk-fiasco | SaaS Pricing: Please Learn From the Zendesk Fiasco |
sixteenventures.com/cloud-acquisitions | Cloud Acquisitions Create New Opportunities |
sixteenventures.com/saas-channels | SaaS Distribution: Time to Change the Channel |
sixteenventures.com/saas-or-apps | SaaS, Web Apps, or Just ‘Apps’? |
sixteenventures.com/saas-pricing-value-metrics | SaaS Pricing: Commodity Metrics and the $240 GB |
sixteenventures.com/saas-pricing-versioning-market-segments | SaaS Pricing: Versioning for Market Segments |
sixteenventures.com/free-trial-success-secret-7-four-phases | Free Trial Success Secret #7: The Four Phases of a Free Trial |
sixteenventures.com/free-trial-success-secret-perfect-length | Free Trial Success Secret #6: Perfect Free Trial Length |
sixteenventures.com/free-trial-success-secret-should-ask-for... | Free Trial Success Secret #5: Credit Cards are a Red Herring |
sixteenventures.com/free-trial-success-secret-4-measure-the-... | Free Trial Success Secret #4: Measure the Right Things |
sixteenventures.com/free-trial-success-secret-3-stop-confusi... | Free Trial Success Secret #3: Stop Confusing Freemium and Free Trials |
sixteenventures.com/free-trial-success-secret-2-get-your-pro... | Free Trial Success Secret #2: Get Your Product to Sell Itself |
sixteenventures.com/free-trial-success-secret-1-no-more-eval... | Free Trial Success Secret #1: No More Evaluations |
sixteenventures.com/how-to-increase-conversions | 7 Secrets to Increasing Conversions |
sixteenventures.com/free-training-replay | [Replay] 7 Secrets to Increasing Conversions with Free Trials |
sixteenventures.com/replay-7-secrets-to-increasing-conversio... | [Replay] 7 Secrets to Increasing Conversions with Free Trials |
sixteenventures.com/network-effect-data | SaaS Network Effect: Companies Should Exploit Aggregate Data |
sixteenventures.com/saas-business-model-break-buy | SaaS Business Model – You Break It, You Buy It |
sixteenventures.com/saas-business-model-rules | SaaS Business Model is About Rules, Not Exceptions |
sixteenventures.com/legacy-baggage | SaaS Success Requires Dropping the Legacy Baggage |
sixteenventures.com/saas-should-learn-from-netflix | SaaS Companies Should Learn from Netflix |
sixteenventures.com/difference-between-asp-and-saas | ASP vs SaaS – What’s the difference? |
sixteenventures.com/saas-multi-tenancy | The SaaS Single-Tenancy vs. Multi-Tenancy Debate |
sixteenventures.com/actionable-business-intelligence | Actionable Business Intelligence at your fingertips |
sixteenventures.com/enterprise-saas-series-fallout | Fallout from Enterprise SaaS Series |
sixteenventures.com/saas-economies-of-scale | Pureplay Enterprise SaaS and Vendor Sustainability – Overview and Part 4 |
sixteenventures.com/enterprise-saas-sustainability | Pureplay Enterprise SaaS and Vendor Sustainability – Part 3 |
sixteenventures.com/enterprise-saas-vendor-scalability | Pureplay Enterprise SaaS and Vendor Sustainability – Part 2 |
sixteenventures.com/pureplay-saas-vendor-scalability | Pureplay Enterprise SaaS and Vendor Sustainability – Part 1 |
sixteenventures.com/terms-of-service | Terms of Service |
sixteenventures.com/privacy | Privacy Policy |
sixteenventures.com/contact | Contact Us |
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